Jun 21, 2017 10:10:18 AM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Thanks !
Solved! Go to Solution.
Jun 21, 2017 11:27:06 AM by Valeria K
Hi Angel,
We closed your agency for you. Let us know if you have any further issues or questions.
Oct 21, 2020 06:23:58 AM by Milan M
Hi, I would like to close my agency that I created accidentaly. It's currently a Free version plan. I'm currently unable to close my agency and I don't have any opened contracts and other members included. Thanks
Oct 21, 2020 07:12:21 AM by Aleksandar D
Hi Milan,
Your agency is now closed. Let me know if you need further help.
Thank you.
Oct 22, 2020 10:13:16 AM by Shanna M
I'm trying to close the Agency related to my profile and it refresh and ask for my password then go to the search screen without closing.
Oct 22, 2020 10:33:44 AM by Bojan S
Hi Shanna,
We closed your agency account as per your request.
Thank you!
Oct 23, 2020 12:34:17 AM Edited Oct 23, 2020 01:44:57 AM by Goran V
I want to close my Agency account ( **Edited for Community Guidelines**). I tried to close it but it redirects me to homepage. Can you please help?
Thanks
Oct 23, 2020 09:04:49 AM by Janna G
Been trying multiple times to close the agnecy i created by mistake but unable to close it, please help. Thank you.
Oct 23, 2020 09:39:02 AM by Bojan S
Hi Janna,
Your agency is now closed as per your request.
Thank you for reaching out to us.
Oct 23, 2020 04:37:40 PM Edited Oct 23, 2020 04:37:51 PM by Randy C
Im redirected to Jobs page. Can you close my agency?
Oct 23, 2020 06:21:55 PM by Joanne P
Hi Randy,
To close your agency, please make sure that you do the following:
For more information, please check this help article.
Oct 26, 2020 05:19:43 AM by Dennis N
I'm trying to close my agency but the "close agency" option does not work, agency is still active...
Oct 26, 2020 05:22:46 AM by Aleksandar D
Hi Dennis,
I went ahead and closed your agency. Let me know if you need further help with anything.
Thank you.
Oct 27, 2020 10:06:04 PM by Jose E
Hello, I am also unable to close my agency, and I still want to keep my profile. Please help. Thank you
Oct 27, 2020 11:18:26 PM by Joanne P
Hi Jose,
As requested, your agency account has been closed.
Oct 28, 2020 11:06:13 AM by Bojan S
Hi Ashish,
We closed your agency account as per your request.
Thank you!
Oct 30, 2020 10:28:07 AM by Alexander A
Hi Goran, I have the same issue here. Can you also close my agency?
Oct 30, 2020 11:14:40 AM by Bojan S
Your agency account is closed as per your request, Alex.
Thank you for reaching out to us!
Nov 4, 2020 08:17:53 AM by Junaid A
Hi Bojan, I have the same issue here. Can you please close my agency?
Nov 4, 2020 09:53:20 AM by Bojan S
Hi Junaid,
Looks like Aleksandar closed your agency upon your previous request. Feel free to reach back to us if you still need any assistance.
Thank you!
Nov 7, 2020 04:03:12 AM Edited Nov 7, 2020 06:20:25 AM by Nikola S
Hello!
I am the owner of the agency -**Edited for Community Guidelines**. I would like to close my agency account, but, unfortunately, Upwork does not process my request. I meet all requirements, which are written on your support page, but after approving closing I am redirected back to the first Upwork page and that's all. This is my Upwork account -
**Edited for Community Guidelines**. I hope I will be untied from my agency account.
Please, close this agency on your side. I will appreciate your help!
Nov 7, 2020 06:23:10 AM by Nikola S
Hi Roman,
Thank you for reaching out to us. Your agency account is now closed as per your request.
Nov 9, 2020 01:00:59 AM by Zsolt B
I would like to close my agency account. So far, the "close my agency" button didn't work.
Nov 9, 2020 01:29:49 AM by Aleksandar D
Hi Zsolt,
I went ahead and closed your agency. Let us know if you need further assistance.
Thank you.
Nov 9, 2020 02:11:40 AM by Pavlo K
I cannot close my agency by following upwork instructions. What I'm doing wrong? after clicking on the Close button nothing happens
Nov 9, 2020 02:23:57 AM by Aleksandar D
Hi Pavel,
Your agency is now closed.
Thank you.
Nov 9, 2020 09:04:40 AM by Humair A
Hi Aleksandar,
You guys previously closed my agency but it is still showing in my profile and I am not able to create a new one.
Can you please help?
Thanks
Humair Ali
Nov 9, 2020 10:33:24 AM by Bojan S
Hi Humair,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Nov 10, 2020 08:02:28 PM Edited Nov 10, 2020 10:25:22 PM by Joanne P
Thanks Bojan,
Agency is no more visible but I am still the owner of the agency and can't create a new one. Please check the attached image.
Thanks,
Humair**Edited for community guidelines**
Nov 10, 2020 10:29:25 PM by Joanne P
Hi Humair,
One of our team members will reach out and assist you directly via a support ticket.
Nov 22, 2020 04:16:11 PM by Kapil S
Nov 22, 2020 05:46:27 PM by Luiggi R
Hi Kapil,
I'm sorry to hear you had trouble closing your Agency profile. I went ahead and closed it from our end as per your request.
Thank you.
Nov 24, 2020 12:33:38 AM by Barun K
Hello,
As per upwork help and community guideline I try to close my Agency account by clicking the Close my account link. But nothing happen, can you please close my Agency account. I checked there is no open proposal.
Thanks.
Nov 24, 2020 12:59:52 AM by Michael P
Hi guys,
I also faced the issue of closing the agency. There's no contract, no proposal and so on. When I use the button "close the agency" I'm pushed to the job search page without any results on the agency.
Could you help me with this issue?
Thanks in advance!
Nov 24, 2020 01:04:41 AM by Goran V
Hi Michael,
Your agency is now closed as well, thank you.