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Unable to close Agency "Close all open proposals associated with the company" but I don't have any

johnsw1
Active Member
John S Member Since: Jan 8, 2020
921 of 938

I am in the same boat - anyone know how to contact customer support? - I have a technical question about something that isn't working and used to work. It's not something a community member would be able to solve I think. This seems to be one of those endless FAQ circles.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
922 of 938

Hi John,

 

You can request help by clicking on the question mark icon located at the bottom right corner of this page and provide information about your account type as well as the issue you need help with. *Note: you must be logged in to see this option. If you don't receive the information you're looking for, you can click the "thumbs down" button to see more support options.

 

Please feel free to also let us know your question here and we'll be happy to assist or escalate your concern to the team that can.

~Andrea
Upwork
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
923 of 938

Hi Levani,

 

You can request help by clicking on the question mark icon located at the bottom right corner of this page and provide information about your account type as well as the issue you need help with. *Note: you must be logged in to see this option. If you don't receive the information you're looking for, you can click the "thumbs down" button to see more support options.

 

That said, I went ahead and closed your Agency as per your request.

~Andrea
Upwork
surajs-sdei
Active Member
Suraj S Member Since: Jan 13, 2021
924 of 938

Hi,

I have created this agency by mistake, now I am trying to close it but not able to close.

I am getting an error "In order to close an Agency, please contact customer service".
Can you please help me out to close the same?

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
925 of 938

Hi Suraj,

 

Thank you for reaching out to us. Your agency account is closed as per your request. 

 

~ Nikola

Untitled
kelvintac
Active Member
Kelvin m Member Since: Aug 4, 2018
926 of 938

Hello i need help i want to delete an agency i had ceated

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
927 of 938

Hi Kelvin,

 

Your agency is now closed as per your request. 

 

~ Nikola

Untitled
63a757c2
Active Member
Andy L Member Since: Jun 4, 2021
928 of 938

I want to delete my agency. It says I have to contact customer support. 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
929 of 938

Hi Andy,

 

Your agency account has been closed as per your request.

 

Thank you!

~ Bojan
Upwork
sharmasumit54
Active Member
Sumit K Member Since: May 4, 2019
930 of 938

Hi,
Please close my agency profile as soon as possible
Thanks