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Unable to close Agency "Close all open proposals associated with the company" but I don't have any

coreinfotech96
Active Member
Core I Member Since: Jun 7, 2021
921 of 941

by mistake i created agency profile and now i want to close my agency

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
922 of 941

Hi there,

 

I went ahead and closed your agency.

 

Please note that your profile must represent you as an individual and that all the information in your profile including your profile name needs to be accurate, truthful, and verifiable.

 

Thank you.

~ Aleksandar
Upwork
xokaido
Active Member
Levani G Member Since: Jan 9, 2011
923 of 941

Hello,

I was trying to contact Upwork support. I've got an agency registered and wanted to deactivate / delete it but I was unable to chat with anyone. Only the stupid bot responds with ready made answers which are of no help at all.

So, my question is - does Upwork have a customer care department and if does, how do we contact them?

johnsw1
Active Member
John S Member Since: Jan 8, 2020
924 of 941

I am in the same boat - anyone know how to contact customer support? - I have a technical question about something that isn't working and used to work. It's not something a community member would be able to solve I think. This seems to be one of those endless FAQ circles.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
925 of 941

Hi John,

 

You can request help by clicking on the question mark icon located at the bottom right corner of this page and provide information about your account type as well as the issue you need help with. *Note: you must be logged in to see this option. If you don't receive the information you're looking for, you can click the "thumbs down" button to see more support options.

 

Please feel free to also let us know your question here and we'll be happy to assist or escalate your concern to the team that can.

~Andrea
Upwork
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
926 of 941

Hi Levani,

 

You can request help by clicking on the question mark icon located at the bottom right corner of this page and provide information about your account type as well as the issue you need help with. *Note: you must be logged in to see this option. If you don't receive the information you're looking for, you can click the "thumbs down" button to see more support options.

 

That said, I went ahead and closed your Agency as per your request.

~Andrea
Upwork
surajs-sdei
Active Member
Suraj S Member Since: Jan 13, 2021
927 of 941

Hi,

I have created this agency by mistake, now I am trying to close it but not able to close.

I am getting an error "In order to close an Agency, please contact customer service".
Can you please help me out to close the same?

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
928 of 941

Hi Suraj,

 

Thank you for reaching out to us. Your agency account is closed as per your request. 

 

~ Nikola

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kelvintac
Active Member
Kelvin m Member Since: Aug 4, 2018
929 of 941

Hello i need help i want to delete an agency i had ceated

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
930 of 941

Hi Kelvin,

 

Your agency is now closed as per your request. 

 

~ Nikola

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