I'm trying to add a credit card so that I can hire, and the site keeps giving me this error:
We are sorry! We are experiencing a technical problem and cannot process your card now. Please try again in a minute.
Nevermind. Apparently we needed to complete the "Verify Your Identity" action, but the error messages never said anything about it. Time to update the validation errors
This is my first time using this platform. When I try to hire a freelancer I can't do that unless I have verified my creditcard. Now when I try to verify my creditcard I assue I have to put in the right amount in dollars right (se attached image)? if I understand it correctly the two amounts that I need to enter will be displayed in my internetbank. The amount in my internetbank is displayed in swedish crowns so I guess I have to convert them to dollars? I have tried different times to verify it and now it jut says "
I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. You can access your tickets on this Link. Thank you.
I am unable to verify my business card. I put incorrect amounts in the first attempt and it appeared to time out the other two times I tried. I use this card all the time, not sure what the issue is.