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Re: You don't have a valid billing method on file with Upwork.Please correct this before making an o

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
881 of 1,019

Hi FilWeb,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Mark T Member Since: Jan 2, 2020
882 of 1,019

 I got this messege when i try to add my card 

 

''We are unable to authorize your card. Please add another billing method or contact your issuing bank''

 

What to do?

 

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Goran V Moderator Member Since: Mar 24, 2017
883 of 1,019

Hi Mark,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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Joanne Marie P Moderator Member Since: Nov 26, 2017
884 of 1,019

Hi Tony,

 

One of our team members will reach out and assist you directly in verifying your credit card. Thank you!


-Joanne
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Tony D Member Since: Jan 4, 2020
885 of 1,019

I am locked out of verifying my card as I had 3 failed attempts. I am unable to contact support because there is no support number nor is there an option to have a support contact you.

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Ashutosh S Member Since: Jan 5, 2020
886 of 1,019
My credit card was working fine but suddenly, it is showing Charge Failed. What should i do ?
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Joanne Marie P Moderator Member Since: Nov 26, 2017
887 of 1,019

Hi Ashutosh,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Saurabh C Member Since: Jan 7, 2020
888 of 1,019

Hi,
I'm not able to hire a freelancer because it's always showing me this error,
"You don't have a valid billing method on file with Upwork. Please correct this before making an offer."

I called my bank also and they said I've enough limit to do transactions & card is also working but still not able to do the payment. It always showing me the above error while adding the amount in Escrow.

Waiting for your quick reply, it's urgent.
Thanks.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
889 of 1,019

Hi Saurabh,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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Walid G Member Since: Jan 7, 2020
890 of 1,019

My trials to verify my credit card finished and i can't verify it again, need to contact someone to unlock this

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