Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Can i use other person's MasterCard to buy connects?

Active Member
Ajit K Member Since: Sep 13, 2018
471 of 3,823

Hello....i want to purchase the membership so please help me about it .i already tried but not succesful ..

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
472 of 3,823

Hi Ajit,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
Active Member
Gunjan B Member Since: Jun 25, 2019
473 of 3,823

I have saved my billing method of debit card and am trying to buy the connects in order to sumbit the proposal. But the message shows "We are unable to authorize your card. Please add another billing method or contact your issuing bank."  I am using this debit card and it is working, even I do have balance in bank account. For another visa card I am getting message as

"Your payment could not be processed. Please choose an alternate payment method or retry again later.". Please guide me further.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
474 of 3,823

Hi Gunjan,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.


Untitled
Active Member
Mungurul A Member Since: Jul 21, 2019
475 of 3,823

Hello dear community.

I don't have Payoneer or Other MasterCards. My account balance is insufficient. How can i buy connects? Can i use other person's Payoneer account to buy connects if i pay him personally? Please give a solution. Thanks

Moderator
Goran V Moderator Member Since: Mar 24, 2017
476 of 3,823

Hi Mungurul,

 

Unfortunately no, when adding a payment method the account needs to be issued on your name or your name listed as a beneficiary name. 
But for billing methods, you can add a billing that is issued on another method. Thank you.


Untitled
Active Member
Mungurul A Member Since: Jul 21, 2019
477 of 3,823

Is there another way to buy connect when i have no mastercard? 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
478 of 3,823

Hi Mungurul,

 

Thanks for reaching out to us. Purchasing Connects can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. Additionally, if you have a balance on Upwork you can use it to buy Connects. Feel free to follow up if you have further questions.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Dharamvir S Member Since: Jul 1, 2019
479 of 3,823

I am not able to add the connects. The payment method - visa debit card is being declined. Kindly help!

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
480 of 3,823

Hi Dharamvir,

 

Thanks for reaching out to us. Your billing method is active but the charge on your card was declined. Please double check with your bank about this or add another billing method.

 

Thank you.

~ Aleksandar
Untitled
TOP KUDOED MEMBERS