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We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method and purchasing connects.
Thank you for reaching out to us.
Hi, I have connected paypal account successfully and also have USD in it. Since its saying payment method failed, when I try to buy some connects. Please help. I have also tried to connect my International debit card, that also not accepted here on upwork, Why?
I checked your account and would recommend that you add an alternative payment method to your PayPal wallet in order to add your PayPal account as a billing method on Upwork. Once done, please try purchasing Connects with your Paypal account again by adding it as a billing method to see if the issue persists.
Please add one of our available Billing Methods. Once your billing method is active you should be able to purchase connects. I would also recommend checking with your bank if your account is enabled for international charges. If you`re still receiving the same error after this, let me know and our team will assist you further. Thank you.
How I can solve payment declined issue, I'm trying to upgrade to a plus membership, I added my MasterCard requirements and called my bank to make sure that online purchasing is verified and they are confirmed on that. but I still get declined message
do Upwork have a problem with a debit card?
kindly waiting your reply and thanks in advance