Stuck on : 'Create profile for consideration' page

[rishixd]

Hello, I am new to upwork and creating my profile but my browser keeps redirecting me to 'Create profile for consideration page' when i click submit for review and I cannot get past this page. It has been 2 days already, tried clearing cache and 2 different browsers etc, but still not working. Any help would be much appreciated thanks 🙂 

Rishi

[katie_d77]

Hi,

I'm trying to create my profile here on Upwork - and it says it is texting me a code on my cell phone. When I click on it it doesn't seem to work, and then I am also unable to bypass the create profile screens upon login. Any info or help would be greatly appreciated.

Thank you,

Katie

[cylver1z]

Hello Katie,

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.

[apglaplume]

I filled out the profile, but I do not know how to submit it.

[cylver1z]

Hello Andrew,

I just checked your account and I can see that you haven't finished filling up your profile. Kindly fill up the required fields and then click the Review Application button. If you are having some trouble creating your profile, please let us know. Thank you.

[apglaplume]

I just looked at the profile and it seems to be complete.

[cylver1z]

Hello Andrew,

Can you please give us some more details about your concern? Can you please provide us with screen shots also so we can have a better look on your concern? Thank you for cooperating.

[apglaplume]

I just sent the screenshot. At the bottom of the page is the button the says "review" but there is no way to submit this.

[cylver1z]

Hello Andrew,

Thank you for giving us additional details about your concern. I have escalated this to our team. We'll reach out to you shortly to assist you. Thank you!

[k_palcek]

Hello, I am unsure if my profile was submitted. How will I know? It keeps taking me back to the same page when I hit review application.

[nkocendova]

Hi Kierstin,

We'll have one of our agents reach out to you directly to help assist you with this, as your profile has not yet been submitted. You'll be hearing from them very shortly.

[endual]

Hi, I'm trying to set up a freelancer profile, and I can't get past the "Create your Profile for Consideration" screen. If I hit "Review Application and Submit", it redirects back to the same screen I was on.

No errors are visible (either on the page or in the console), I have tried clearing cache and cookies, and on different browsers.

Not sure what else I can do, as as soon as I log in to the site I get redirected to this page, and can't move on from there.

Any help apprecitaed.

[AveryO]

Hi Adrian, 

I've notified the Customer Support team but they were unable to replicate the issue. They will go ahead and create a ticket on your behalf and will escalate this to our engineers. 

If you can grab a screenshot of the error, please append it on the ticket the team will be creating for you on your next reply. 

[ezekg]

I'm also having this issue. I'm stuck in a continuous loop of hitting "Review Application" - all it does is reload the page. No error messages or any messaging saying that my application is pending review.

[cylver1z]

Hello Ezekiel,

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.

[aarondodge58]

hi im also having this same issue, been trying to figure it out for a few days now idk if im missing something.... please help 

[nkocendova]

Hi Aaron,

We'll have one of our agents reach out to you to assist you directly with this, thanks!

[erin-fisk]

Hello Upwork- I'm having the same problem described above- cannot submit my profile for consideration.  When I click the button it simply returns to the edit profile screen.  

[AveryO]

HI Erin, 

I've reported this to the team, and an agent from the Customer Support Team will reach out to you to assist you. 

[joelpenov]

I have the same problem. I'm stuck on this profile page and it is redirected there just after login. What can I do?

[AveryO]

Hi Ramon, 

I checked your profile and sent it with the team for their review. 

[amin_rasouli]

I tried reviewing at least 10 times, it won’t be approved.
Please, fix this.

[nyrrielatienza]

Hi Amin,

We've looked into your account and saw that you haven't completed the registration yet. Please review your information, add your City and click Review Application. Let us know if you need anything else.

[celiaslater]

Also having this issue 😞 

[nkocendova]

Hi Celia,

We'll have the team look into your issue and please also note that the picture you use on your Upwork account must be an actual photo of you. Thanks!

[rebgold]

Hi, I am having this same issue with being stuck at profile consideration. I have a contract pending with a client waiting on my profile information to send a contract, so I would appreciate any help you can provide.