How Do I Reopen Closed Account

[#1]

How to restore an account closed accidently? 

Account username : **Edited for Community Guidelines**

[#2]

Hello? 

[#3]

Hi Tina,

I can see that you've been communicating with one of the moderators about your concern. I certainly understand that you want this resolved immediately, please allow us time to review your case and you should be getting an update once done. 

A gentle reminder, please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you. Thank you!

[#4]

Hi Tina,

Thank you for reaching out to us. Could you please click on my name and send me a PM with more information about the account you are referring to?

[#5]

Thank you, I sent it. 

[#6]

I did, waiting thank you.

[#7]

I tried setting up an account with my email address however the site says the email is already in use. When I try logging in with the same email address the website produces an error saying invalid username. Help!

[#8]

Hi Eric, 

Thank you for reaching out to us. Could you please click on my name and send me a PM with more information about the account you are referring to?

[#9]

I am still not receiving help. I am not trying to be difficult, but this is ridiculous.

[#10]

Hello,

I need support to get back my Upwork account.

I mistakenly closed both my freelancer and client accounts while trying to close only the client account. I thought the action would close only the client account since the questions I was asked for reasons why I wanted to close the account where related only to a client account. Now I cannot login to my freelancer account anymore. I just created this account as an ad hoc one to be able to contact Upwork support.

Is there a way to get back my freelancer account, please? 

[#11]

Hi Enobong,

Could you please click on my name above this post and send me a private message with more info about the account you need help with?

[#12]

Hi Andre, 

As requested, I've sent you a private message containing some info about the account. I look forward to your response and also to providing any additional info you might need.

[#13]

I accidentally created a client account a few months back, which I realized yesterday. In switching my account from client to freelancer, I ended up closing my account. Now I don't have access to my account. When I try to log in, it comes with an error your google account is not recognized for Google Sign-in on Upwork. I'm using the same email address on which I have my account. Would you please help me to have my account back? I am using my brother's Upwork account to ask to question here in customer support.

my gmail account which is not opening is: **Edited for Community Guidelines**

[#14]

Hi Ibrahim,

I have escalated your concern to the appropriate team and you should be getting an update via a support ticket. This page is where you can access your ticket and feel free to communicate with the team if you have questions.

[#15]

Hi,

Can I restore the testimonials or client history from an old account I had? I haven't used it in over 5 years and I think it was deleted by the platform because today I tried to sign in and it forced me to sign up for a new account.

I signed up for this new account using the same email address that I used for the old one.

[#16]

Hi Bogdan,

Thank you for your message. I am unable to find any other account link to the email address on this new account. Could you please click on my name next to this post and send me a private message with the correct registered email address for the old account?

Thank you,

Pradeep

[#17]

I have the same issue. Created account with gmail, neglected it, now when attempting to log in it says "username incorrect," but when attempting to create a new account with that gmail it says "already exists." Please advise.

[#18]

Hi Charles,

Could you please click on my name above this post and send me a private message with more info about the account you need help with?

[#19]

Hi Charles,

Could you please click on my name above this post and send me a private message with more info about the account you need help with?

[#20]

I have an Upwork account with my email**Edited for Community Guidelines** but I am unable to log in. It says username is incorrect. I am trying to log in after a long time and I have forgotten my username. So I want help in this regard.

[#21]

Hi Aniket,

Thank you for reaching out to us. It looks like the account you're trying to log into has been closed. The account would have to be reinstated first before you can log in so I've asked for assistance from our support team. One of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[#22]

Hi! I have an old upwork account, it was new, didn't have clients and stuff, but I wasn't able to take care of it so I closed it. I hope hat I can retrieve my old account back, will I be able to? Waiting for an answer. Thank you!

[#23]

Hi Jona,

Could you please click on my name above this post and send me a private message with more info about the account you need help with?

[#24]

Good afternoon... Hate to bother, but I too closed an account in error and would greatly appreciate your assistance reopening that account.

[#25]

Hi Robert,

We truly appreciate you reaching out. Could you please reach out to me via PM (click on my name) with more details about the original account you wish to restore so that I can assist you further? Looking forward to your message.

[#26]

Hi Arjay,

I appreciate your quick response! I tried to send you a PM, but when Iaccess your profile, I get a message stating, "This profile is no longer available." If you are still able to assist, I would greatly appreciate the help.

Bob