Jul 6, 2021 08:33:12 AM Edited Aug 6, 2021 09:42:00 AM by Valeria K
my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?
Solved! Go to Solution.
Jul 10, 2021 08:24:34 PM by Pradeep H
Hello Amina,
I am sorry to hear that you have not received your funds. I checked and it seems the transaction is currently in process. Please note that there are occasions when it may take up to 24 hours to receive your funds on your Paypal. If it has been more than 24 hours, please contact PayPal. Feel free to message us if you need further assistance.
Thank you.
Pradeep.
Jul 11, 2021 07:35:36 AM by Mohamed K
Hey,
yes i already created a support ticket, the reason i'm posting this is because last time they contacted me i was told that they will reach me within 24 hours. and that was about 33 hours ago and nothing happened
Jul 11, 2021 08:23:32 AM by Nikola S
Hi Mohamed,
I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Jul 18, 2021 10:36:50 AM by Ahmed F
I have withdrawn money to my linked paypal account. The paypal account didn't receive the withdrawn money and I cannot find the money on my upwork account ? I have contacted the paypal people but they said they returned the money to my upwork account which didn't happen. And I am unable to contact upwork support for a week now !
If anyone can help me, would be highly appreciated.
Jul 18, 2021 10:50:28 AM by Petra R
Ahmed F wrote:I have withdrawn money to my linked paypal account. The paypal account didn't receive the withdrawn money and I cannot find the money on my upwork account ? I have contacted the paypal people but they said they returned the money to my upwork account which didn't happen
PayPal can't return the money to your Upwork account as it was not your Upwork account that sent it, it was Upwork's PayPal account that did.
So Upwork's finance department will have to manually fish it out.
It can take a while to sort it out and it's the weekend.
Be patient!
Jul 18, 2021 11:56:08 AM by Luiggi R
Hi Ahmed,
I'm sorry to hear you have not received the funds yet. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Sep 29, 2021 06:22:40 AM by Anika S
Hello. An attempt was made to submit a schedule payment to my paypal account this morning. However paypal rejected the payment. Any possible reasons why and how I can fix this problem?
Thanks much
Anika
Sep 29, 2021 06:30:30 AM by Aleksandar D
Hi Anika,
One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Sep 29, 2021 09:31:42 AM by Toqa H
Sep 29, 2021 11:20:26 PM by Kseniya E
Hi, I am new tp Upwork and this is my first time withdrawing the funds from Upwork. And it failed, twice.
Could you, please, help me with the payment withdrawal from UpWork?
Sep 29, 2021 11:24:50 PM by Aleksandar D
Hi Kseniya,
We'll have one of our agents reach out to you directly via a support ticket to assist you further with the withdrawals.
Thank you.
Oct 5, 2021 12:43:14 AM by Yurii P
Hi, today I tried to test an Upwork withdrawal to verify that I will get my money on my PayPal account. This is a very meager amount of money - only 15 dollars, but for some reason, after requesting money withdrawal it says that my payment could not be processed. Is there are any minimum amount of money that can be withdrawn or this is my payment problem?
Thx for any further help
Oct 5, 2021 12:48:17 AM by Goran V
Hi Yurii,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your withdrawal. Thank you.
May 28, 2024 04:17:39 AM by Mohamad A
hey, I have the same problem, could anyone assist me with this please thank you.
May 28, 2024 04:45:46 AM by Luiggi R
Hi Mohamad,
I'm sorry to hear you are having trouble with this. I see that you contacted us earlier and that a support ticket was raised for you. Please refer to your ticket for more information.
Jan 16, 2022 07:19:59 AM by ABDELDJALIL B
hey i have the same problem , could anyone assist me on this please thank you .
Oct 11, 2021 08:37:57 AM by Rodgers M
Hello,
Everytime I try to withdraw money to my PayPal Account, it gets rejected and returned although my PayPal Account has a valid credit card that has been verified.
Hope I can get some help on this!
Nov 10, 2021 02:16:12 AM by Faith O
Nov 10, 2021 02:20:05 AM by Goran V
Hi Faith,
Please allow 72 hours for the review to be completed on your new payment method. If you're still experiencing any problems after this, let me know here. Thank you.
Dec 19, 2021 01:50:20 AM by Rao R
Hello,
I tried to withdraw my earnings to paypal, and I got my paypal payment method disabled and the funds are returned. I re-enabled it and tried again, but I keep facing the same issue.
Bests,
Ni**bleep**
Dec 24, 2021 05:17:14 AM by Cephas C
Howdy! I have been trying to make a withdraw all afternoon to my paypal account but its beign rejected each time. Please help, my paypal account verified.
Dec 24, 2021 06:31:48 AM by Andrea G
Hi Cephas,
Someone from our team will reach out to you via support ticket in order to assist you further.
Dec 24, 2021 07:50:55 AM by Bishoy T
Hello,
I tried to withdraw my earnings to PayPal, and I got my PayPal payment method disabled and the funds are returned. I re-enabled it and tried again, but I keep facing the same issue.