Oct 7, 2020 01:36:17 PM by Mirza M
Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:
Hi Mirza, |
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me,
Thank you! |
Solved! Go to Solution.
Apr 20, 2022 08:19:18 AM Edited Jan 2, 2023 01:51:19 PM by Andrea G
Hi Andrey,
In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.
Mar 2, 2022 12:03:53 AM by Goran V
Hi Ramasindraibe,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your withdrawal. Thank you.
Mar 7, 2022 05:49:29 AM by Grace A
I am unable to withdraw funds from Upwork via Paypal. I have tried twice and I am getting 'Unable to withdraw funds. I see many people are also having the same issue. Please, I need assistance.
Mar 7, 2022 07:01:45 AM by Andrea G
Hi Grace,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Mar 9, 2022 05:15:38 AM by Grace A
I have waited and I am yet to receive any message. I just need an explanation of why I am experiencing this. I have tried three more times and the problem still persists.
Mar 9, 2022 06:20:14 AM by Andrea G
Hi Grace,
Apologies for the delay on this. I've followed up with the team handling your support ticket, you should expect an update soon.
Mar 21, 2022 05:31:29 AM by Stanislava S
Hi. I'm from Ukraine and due to receive funds I get the the following issue as Unable to apply funds.
How can I receive my money?
Mar 21, 2022 06:31:20 AM by Andrea G
Hi Stanislava,
Someone from our team will reach out to you via support ticket in order to assist you further.
Mar 22, 2022 12:07:28 PM by Nikola S
Hi Adam,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Mar 25, 2022 12:52:02 AM by Alexander L
Hi. I have the same issue with getting paid by PayPal: "Unable to apply funds."
Payment Upwork Ref ID 463342718
Returned Payment Upwork Ref ID 463342893
Please help. Thanks.
Mar 25, 2022 01:46:37 AM by Bojan S
Hi Alexander,
One of our agents will reach out to you directly via support ticket to assist you with this concern.
Thank you!
Mar 27, 2022 04:47:38 AM Edited Mar 27, 2022 05:01:56 AM by Nikola S
Hello, I have a problem.
Everytime i try to withdraw founds, i got this mail:
**Edited for Community Guidelines**
Can you please help me,
Thank you!
Mar 28, 2022 04:02:00 AM by Pradeep H
Hi Andriy,
Thank you for your message. Please contact Paypal support to check your account status. Once Paypal has resolved the issue with your account, please try initiating transactions again.
Thank you
Pradeep
Mar 28, 2022 08:30:06 PM by Ramesh S
Hello I have the same problem. I want to withdraw funds to my paypal account and I am getting the same response "unable to apply funds". Could you help me ?
Mar 28, 2022 10:29:55 PM by Pradeep H
Hi Ramesh.
Thank you for your message. Could you please contact Paypal support to check your account status? Once they restore your account, please try initiating the transactions again on Upwork.
Thank you
Pradeep
Apr 1, 2022 04:41:02 AM by Andrea G
Hi Narmin,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Apr 2, 2022 04:04:43 AM by Oleksandra B
Hi there. I also have the same problem. The reason for returned funds: Unable to apply funds.
Could you help me please too?
Apr 5, 2022 03:23:48 AM by Ihor I
Hello I have the same problem. I wanted to withdraw funds to my pay pal account and I am getting the same response every time : "unable to apply funds", can you help me please
Sep 26, 2022 02:01:53 PM by Maria Nesrine T
Hi Nikola S i have the same problem, my funds are unable to apply can I have assistance please?
Sep 26, 2022 05:31:55 PM by Arjay M
Hi Maria Nesrine,
I can see that the appropriate team has reached out to you via email with more details about the issue and instructions on how to resolve it. You can coordinate with the team by responding to the email and they will surely assist you accordingly. You can access your ticket here once it's been updated.
Sep 27, 2022 02:17:00 PM by Annie Jane B
Hi Maria Nesrine,
I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Jul 23, 2022 11:56:38 AM by Heorhina F
Hello. I have the same problem. The reason for returned funds: Unable to apply funds.
Could you help me please?
Jul 23, 2022 01:26:20 PM by Luiggi R
Hi Heorhina,
I'm sorry to hear you're having trouble withdrawing your funds. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.
Apr 2, 2022 04:18:15 AM by Constant K
Same problem. I turned on two-factor authentication, confirmed the email, card, everything that was needed, deleted the payment method and added it again, still the payment does not go through and writes the same thing.
Filed a support ticket, but still no response.
Thank you.
Apr 5, 2022 10:51:48 AM by Volodymyr P
Hello!
I cannot transfer money from Upwork balance to Pay Pal account. I have the same problem as Mirza M.
Can you help me?
Apr 11, 2022 10:21:57 AM by Alexandr K
Hello. My account was blocked without explanation.
Apr 11, 2022 11:32:53 AM by Nikola S
Hi Alexandr,
Thank you for reaching out to us. I checked and it looks like there are no limitations on your account. Could you please clarify if you see any notifications on your end? If so could you please share a screenshot from your end so that we can assist you accordingly?
Apr 12, 2022 04:25:33 AM by Alexandr K
Hello. That's right, now there is no sign that the account is blocked. But now I can't withdraw my money to my paypal.
I am attaching screenshots of emails sent by your service regarding my withdrawal of funds.
Apr 12, 2022 05:22:53 AM by Andrea G
Hi Alexandr,
Someone from our team will reach out to you via support ticket in order to assist you further.
Apr 13, 2022 02:28:54 AM by Robert A
Hello everyone, I have the issue with my withdrawal process, after withdrawal from my upwork account to paypal I get the email that it is rejected and the reason is " Unable to apply fund". Can anyone help me?