May 7, 2017 07:43:55 AM by Karim K
Hi dear,
I didn't receive any verification email even after re-sending it so many times
Can you please help me with this ?
Thanks
Solved! Go to Solution.
May 7, 2017 07:59:03 AM by Goran V
Hi Karim,
I will report this problem, and have one of our teams follow up on your email.
Mar 21, 2019 04:11:21 AM by Goran V
Hi Giulia,
Please be patient for a couple of hours and resend the email again. If you still don't receive it let us (Moderators) know by posting an update here. Thank you.
Jul 10, 2019 09:41:52 AM by Heather C
Hi,
I'm using the correct email, spam is empty, checked google admin and confirmed nothing is being sent to me. Please help!
Thank you,
Heather
Jul 10, 2019 11:05:16 AM by Bojan S
Hi Heather,
We checked and the confirmation email was sent to your email successfully. Please resend the email one more time and let us know if you received the confirmation email.
Thank you.
Aug 19, 2019 06:20:55 AM by Abdul M
When i login to my mobile app it says to verify my email and i dont get any verification email. i have tried several times
can anyone help
thanks
Aug 19, 2019 06:25:13 AM by Goran V
Hi Abdul,
Please try resending the email again and checking your junk and spam folders as well. Thank you.
Aug 19, 2019 06:42:13 AM by Goran V
Hi Abdul,
You have already verified your email successfully. Feel free to continue using your profile and if you have any additional questions let me know. Thank you.
Sep 7, 2019 05:34:00 AM by Martin K
I'm also not receiving any verification emails. I've tried multiple times.
Sep 7, 2019 06:17:16 AM by Aleksandar D
Hi Martin,
Thanks for reaching out to us. Please resend the email one more time, check your inbox and spam folder, make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Let us know if you received the confirmation email.
Thank you.
Sep 13, 2019 06:26:41 AM by Sheersho M
I've been trying to verify my email but when I click on the button I don't get anything in my inbox. I've checked my junk/spam inbox and nothing there either.
Sep 13, 2019 06:48:02 AM by Goran V
Hi Sheersho,
Please try resending the email now and checking your Junk and Spam folders as well. Thank you.
Sep 13, 2019 06:57:55 AM Edited Sep 13, 2019 07:14:24 AM by Bojan S
Hello I am not receiving any verification emails from upwork. My spam folders are empty. I also dont have any filters. My email (**Edited for community guidelines**) works in sending and receiving emails. Can you help me? Thank you!
Sep 13, 2019 07:15:44 AM by Bojan S
Hi Mark Kenneth,
I checked and the confirmation email was sent to your email successfully. Make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Afterwards, Please resend the email one more time, check your inbox and spam folder, check the settings for your email provider and make sure emails from Upwork aren't being blocked.
Let us know if you received the confirmation email.
Thank you.
Sep 13, 2019 07:26:06 AM by Mark Kenneth M
Hello. What I did is I changed the email to another email of mine. I received a verification email but since that's not my company email that I should be using with upwork I didnt confirm it rather I signed up again using my company email. This time when I reached the verification page I did receive an email. I got it working now. Thanks!
Sep 24, 2019 02:53:48 AM by Laxmikant A
Hi,
Receiving several emails for verification of email, but everytime I click on the link, I get message that it is expired.
Also, if I click on the Help Center link on your portal it immediately redirect to home page.
Please help,
Laxmikant
Sep 24, 2019 03:15:36 AM by Goran V
Hi Laxmikant,
One of our team members will reach out to you via ticket/email and assist you further with verifying your email. Thank you.
Sep 24, 2019 05:54:49 AM by George B
I have not received a verification email, despite repeatedly clicking on resend. It is not in my Junk Mail folder. I have received promotional emails from upwork, but not my verification email.
I am unable to proceed without it and I can see that this is a common problem with lots of people. What is the solution?
Regards
George
Sep 24, 2019 06:21:27 AM by Goran V
Hi George,
One of our team members will reach out to you via ticket as soon as possible and assist you further with verifying your email. Thank you.
Sep 24, 2019 02:33:04 PM by George B
Sep 24, 2019 03:15:53 PM Edited Sep 24, 2019 03:16:48 PM by Bojan S
I apologize for the delay in receiving an update, George.
I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via email as soon as possible.
Thank you for your patience.
Nov 14, 2019 02:00:53 AM by Morris A
I also haven’t received a verification email. Tried multiple times and checked all folders.
How should I proceed?
Thanks,
Morris
Nov 14, 2019 02:08:00 AM by Goran V
Hi Morris,
Please try resending the verification email now and also check your junk and spam folders. If you`re still not receiving any emails let me know. Thank you.
Nov 14, 2019 02:12:06 AM by Morris A
Hi Goran,
I will have to wait some time now - "You've reached your verification email limit. If you need to send additional verification emails, please try again in about an hour."
Thanks
Nov 27, 2019 04:29:39 PM by Alan T
Hi
I also cannot receive verification email. I've tried 5 times and checked Spam/Junk Folder and still nothing there.
Please advise.
Alan
Nov 27, 2019 06:54:38 PM by Avery O
Hi Alan,
I just did something on my end for your account. Could you please try verifying your email again, and let me know if the issue persists?
Dec 7, 2019 01:36:39 PM by Roman S
Hi!
Same as members on this topic i also can`t receive a verification email. I tried 3 times, checked spam and other folders, but i found nothing (
How to get started? Please help
Dec 7, 2019 05:01:22 PM by Joanne P
Hi Roman,
I'm sorry to hear that you are having trouble completing the email verification process. Could you please retry it now, and if you are still not able to receive the verification email, please let us know. Thank you!
Dec 11, 2019 05:45:20 AM by Angela H
Hi there,
I have tried resending the verification email but I still haven't received it. It's now telling me I've reached my limit and to try resending in an hour. I have checked spam folders and there is nothing there. Can you fix this?
Dec 11, 2019 05:55:43 AM by Goran V
Hi Angela,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your email verification. Thank you.
Feb 26, 2020 06:26:53 AM by Robert F
Please help me sir. I'm having the same issue. I tried to change my profile email from my personal email to my business email but would never recieve the verification email. I then deleted the profile and tried to set up a profile using my business email from the get go. Still not receiving the verification email. I have checked spam and every other folder in my Gsuite business email account and still nothing. Please help. 😞
Feb 26, 2020 06:43:03 AM by Goran V
Hi Robert,
Please try resending the email again and checking your junk and spam folders as well. Thank you.
Jul 20, 2020 01:51:29 AM by Jon C
Hi,
I am having the same problem. I have checked several times that the email is correct. I also checked my spam folder. There is nothing. I want to get started soon.
Hope someone can help me.
Thanks!
Jul 20, 2020 04:17:51 AM by Goran V
Hi Jon,
I`m sorry about the inconvenience this had caused you. Our team reached out to you via ticket and email to assist you further with your email verification.
Aug 22, 2020 02:06:34 AM Edited Aug 22, 2020 05:25:29 AM by Nikola S
Hi
I didn't receive any verification email even after re-sending it so many times
Can you please help me with this? I check my spam but did not get. my email is
**Edited for Community Guidelines**
Thanks
Sheper Ahmed