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Re: Verifying Credit Card Failed

Moderator
Goran V Moderator Member Since: Mar 24, 2017
101 of 724

Hi Kares,

Our customer support team will reach out to you shortly and assist you further with this, thank you!


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Active Member
Kares S Member Since: Mar 27, 2018
102 of 724

Hi, I still did not receive a message 

Community Guru
Nina K Member Since: Nov 29, 2017
103 of 724

Hi Kares,

I can confirm that one of our agents has reached out to you already. If you are not seeing the support ticket in your email, you can also try to access it this way using this link.

~Nina
Active Member
Brian C Member Since: Mar 30, 2018
104 of 724

Can I get the same support as well?

I am unable to verify my credit card.

 

-Brian

Community Guru
Ryan C Member Since: Feb 3, 2017
105 of 724

Hello Brian,

 

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.


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Active Member
Angelica S Member Since: Jun 23, 2018
106 of 724

I misunderstood what they were asking. The charge amounts were $3.38 and $6.62. Please allow me to verfiy so that I may hire.

Community Guru
Jo-An B Member Since: Aug 2, 2016
107 of 724

Hi Angelica,

Thanks for reaching out. One of our team member will reach out to you directly and assist you with the process.

~ Jo-An

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Active Member
VicMar V Member Since: Mar 27, 2019
108 of 724

Having the same issue with trying to verify credit card.  Please assist

Moderator
Goran V Moderator Member Since: Mar 24, 2017
109 of 724

Hi VicMar,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with verifying your billing method. Thank you.


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Active Member
Shampa T Member Since: Mar 25, 2019
110 of 724

I am unable to verify my credit card. I entered the wrong amount and I think I have been blocked now. Kindly help me in this regards.

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