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Re: Why my profile has not yet been approved?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3561 of 8,260

Hi Yagnik,

 

One of our team members will reach out to you via ticket as soon as possible with more details about your profile and assist you further. You can access your tickets on this Link, thank you.

~ Goran
Upwork
yagnikk
Active Member
Yagnik K Member Since: Feb 19, 2019
3562 of 8,260

It's been more than three days and I'm checking ticket by given link. Still there no ticket showing and no one responded yet.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3563 of 8,260

Hi Yagnik,

 

I checked your account and it looks like you have already submitted proposals a few hours ago. Are you still seeing the notification that your profile has not been approved?

~ Joanne
Upwork
yagnikk
Active Member
Yagnik K Member Since: Feb 19, 2019
3564 of 8,260

Thanks for quick response.

 

Proposals submitted few hours ago are through agency account, however I can't submit proposal from my frilance account. When I go to check my Membersip and Plan page of my account, I'm getting message that 'Your profile has not yet been approved'. Please check attached screenshot for the same.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3565 of 8,260

Hi Yagnik,

 

Thank you for the additional information. I'll follow up with the team that's handling your concern and they will reach out to you directly via email. 

~ Joanne
Upwork
yagnikk
Active Member
Yagnik K Member Since: Feb 19, 2019
3566 of 8,260

Hello Team,

 

May I know how much time it will take to resolve this issue.?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3567 of 8,260

Hi Yagnik, 


I checked your account and it looks like you're all set already. Let us know if the issue persists and our team will assist you further.


~ Avery
Upwork
bhardwajsamarth
Active Member
Samarth B Member Since: Feb 22, 2019
3568 of 8,260
 
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3569 of 8,260

Hi Samarth,

 

As an exclusive member of the agency, you won't be able to use your freelancer membership plan/connects. Exclusive agency members can only work on contracts under the agency.

You can find more information about it here.

 

Thank you.

~ Aleksandar
Upwork
bhardwajsamarth
Active Member
Samarth B Member Since: Feb 22, 2019
3570 of 8,260
 
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