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Re: I didn't receive a text message verification code

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
91 of 2,548

Hi Trey,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
William W Member Since: Aug 6, 2018
92 of 2,548

I am having this issue as well.  When I click the link to send the code nothing happens.  

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
93 of 2,548

Hi William,

 

One of our team members will reach out to you and assist you directly, thank you for your patience!


~ Bojan
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Active Member
Jessica H Member Since: Feb 10, 2019
94 of 2,548
I am having this same problem.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
95 of 2,548

Hi Jessica,

 

One of our agents will reach out to you shortly to assist you with your phone verification process, thank you. 


~ Bojan
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Active Member
Natalya M Member Since: Jan 22, 2020
96 of 2,548
I'm experiencing same issue
Would you please assist?
Thank you
Active Member
Raissa L Member Since: May 6, 2019
97 of 2,548

Me too! I'm in the process of creating my Upwork Profile and am having an issue with verifying my phone number. When I get to the point where I need to verify my phone number, I get the following error message: "You failed to verify this phone number. Please provide a different number." When I try to input a different number, it automatically defaults to the original phone number. Please help! 

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
98 of 2,548

Hi Raissa,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Marcus U Member Since: Mar 22, 2018
99 of 2,548

Could you please help me with the same issue.

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Community Guru
Nina K Member Since: Nov 29, 2017
100 of 2,548

Hi Marcus,

We'll have a member of the team reach out to you directly to assist you with this.

~Nina