I am having the same issue while setting up my profile. I input my cell phone number but it states that number is already in use? I do not have another up work profile. I tried searching if I made one before but I did not. Can you please let me know how I can move forward with my freelancer profile and get my phone number verified so I can get my profile approved and finished? thanks.
I checked your account and can see that you have another account from a year ago, which you may have forgotten already. The Customer Support Team will reach out to you so that this can be sorted out.
Same issue as previous posters, have not recieved verification code, using Chrome on a Mac and have cleared cookies, tried re-sending twice, and nothing. Why is this verification code necessary? Seems like it would only be necessary if you were selling contact information?
To help protect our users and our site, every interaction goes through a Security Verification Process, and the phone verification is one step in doing this.
I'll have a member of the Customer Support Team reach out to you through email to assist you further with your phone verification.