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Re: Stuck on : 'Create profile for consideration' page

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Active Member
Ahmed R Member Since: Jan 21, 2019
91 of 102

Hi,

 

I am faceing same issue, its been more than 24 hrs and i am being redirected to create profile on Review Application.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
92 of 102

Hi Ahmed,

Please clear your cache and cookies or log in with another browser to submit your application. If you`re still being directed back to the same window after this let me know, thank you.


Untitled
Active Member
Muhammad F Member Since: Jan 22, 2019
93 of 102
I also have the same issue as everybody else here. Can't seem to get past the review profile page although no info is missing and all boxes were filled correctly !! What should I do ??
Active Member
Catherine M Member Since: Jan 22, 2019
94 of 102

I have ensured all information is complete, I have cleared my cache and tried different devices. This has been happening all day, I have tried multiple times to proceed to the next stage with no success.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
95 of 102

Hi Muhammad and Catherine,

 

Please try clearing your cache and cookies or logging in with another browser to submit the application. If you`re still experiencing the same problem after this let me know, thank you.


Untitled
Active Member
Catherine M Member Since: Jan 22, 2019
96 of 102
Hello - thank you for responding. I have tried clearing my cache and
logging back in on multiple devices and browers (chrome, IE, Firefox and
Safari).
Active Member
Muhammad F Member Since: Jan 22, 2019
97 of 102
Clleared cache, Tried with 2 different Browsers. Nothing works !!
Moderator
Goran V Moderator Member Since: Mar 24, 2017
98 of 102

Thank you for the follow up Muhammad and Catherine,

 

Our team will check this from our end and reach out to you both via ticket to assist you further.


Untitled
Active Member
Muhammad F Member Since: Jan 22, 2019
99 of 102

The Help Desk has contacted me at the very same day and I've not heared from them since then! ..

Still have the same issue (can't seem to sumbit my profile).

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
100 of 102

Hi Muhammad,

 

Sorry about the delay. I'll follow up with the team that's handling your concern and they will be updating you directly on the ticket. Thank you for your patience. 

Joanne
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