Can't change country

[tildes]

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

[g_vasilevski]

Hi Norris,

Your country is now updated, feel free to update the rest of your address as well. Thank you.

[b6bc7349]

Hello,  I am encountering the same problem while creating my freelancer account. I need to change the country to the USA where I m based now. I hope you can help. Thanks! 

[BojanS]

Hi Marina,

Your country was updated as per your request, thank you!

[m_o_callaghan]

Hi 

I am having the same issue & would like to change my country to Canada but it is disabled. 

Can you help with this please?

Thanks!

[BojanS]

Hi Michelle,

Your Country was updated to Canada. Thank you for reaching out to us! 

[uzamspress]

Hello,i just regsitered as a freelancer on upwork and i want to change my country from Andora but it is disabled kindly let me know how i cna out my country

[g_vasilevski]

Hi Collins,

Please confirm your location and our team will update your country from our end, thank you.

[uzamspress]

Nigeria

[g_vasilevski]

Hi Collins,

Your country is now updated, thank you.

[victor_sv]

Hi,

I’m setting my profile up and I’m stuck in step 9 (Location) I’m unable to change the country (US) to Mexico.

Appreciate the help.
Thanks,
Victor

[JoanneP]

Hi Victor,

Your country has already been updated to Mexico. Thank you.

[victor_sv]

Hi Joanne,

I started filling my profile from scatch even log out/in but in step 9 it’s still set to US. I’m attaching a screenshot.

[victor_sv]

Never mind, the change is visible now.
Thanks a lot.

[AveryO]

Hi Victor, 

I'm glad to know that this has been resolved. Please don't hesitate to post here in the Community if you need further help with anything. 

[m-hamidn]

i live in Egypt not USA

[AleksandarD]

Hi Mahmoud,

I checked and it seems that your country is already set to Egypt. Please try clearing your cache and cookies or use a different browser. Let us know if the issue persists so that we can assist you further.

Thank you.

[nadja_eriksson]

Hi,

I have the same problem-my profile is not completed yet cos I accidentally set my location to the United States and now I cannot continue but I can't change it to Germany myself either. Please help. 

[BojanS]

Hi Nadja,

Please note that all the information in your profile including your location needs to be accurate, truthful and verifiable. We have updated your Country to Germany. Feel free to update the rest of the information to your profile.

Thank you! 

[m_o_callaghan]

Hi I am hoping someone can help me with my profile. I have just joined but my profile address is incorrect. All details are fine except that it won't allow me to confirm that it is Ontario, Canada instead defaulting to Cork, Ireland.

The option to update is greyed out so hoping someone can fix this for me.

Thanks for the help!

Michelle

[BojanS]

Hi Michelle,

Looks like you were able to successfully update your address information. If you still need any assistance, feel free to reach back to us and we'll be happy to assist.

Thank you for reaching out to us! 

[longstoryshortco]

Hi, My country code is not the same as my country as I travel a lot. So I can't verify my profile. Please unlock this & fix this bug so you can add your own country code. 

[longstoryshortco]

I am able to verify with a dutch phone number. 

[BojanS]

Hi Rebecca,

Your Country was updated. Please clear your cache and cookies or log in with another browser to check if you`re able to update the rest of your profile information.

Thank you! 

[carretero_sheila]

How to change the country in the profile?

[AleksandarD]

Hi Sheila,

Thanks for your question. Please let me know the name of the country and I'll update your profile.

Thank you.