Aug 1, 2023 05:24:26 AM Edited Aug 11, 2023 01:15:36 PM by Andrea G
Hi there, My account was kept private please help me in making it public. thanks
Solved! Go to Solution.
Aug 11, 2023 01:14:13 PM Edited Apr 2, 2024 03:18:54 PM by Andrea G
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Nov 6, 2023 06:39:48 PM by Arjay M
Hi Nikola,
I've reset your profile back to public as requested. Thank you for reaching out!
Sep 23, 2023 11:44:50 PM by Sehrish K
Hi,
My profile is set to private. Kindly help me to make it public.
Dec 11, 2023 06:35:19 AM by Setu D
Hi, I have a problem with my profile. It shows locked or unavailable. Please can anyone help me out with it ? Thanks you
Dec 11, 2023 07:13:40 AM by Nikola S
Hi Setu,
Thank you for reaching out to us. Your profile visibility has been updated as per your request.
Aug 4, 2023 01:49:53 AM by Anees D
Hi upwork,
I was unavaiable on my profile for a while and it got locked and my availability badge is off. Kindly change its status. 🙂
Aug 4, 2023 05:00:30 AM by Pradeep H
Hi Anees,
Thank you for your message. I am pleased to inform you that your profile visibility is set to Public now.
Thank you,
Pradeep
Aug 4, 2023 11:36:04 AM by SHEHR Y
Hi, i have just moved from freelancer basic to freelancer plus. as it has visibility of profile is always on but here i need to pay 6 connects for turning it on. why is that?
Aug 4, 2023 04:19:15 PM by Arjay M
Hi Shehr,
Thank you for reaching out to us here in the Community. I believe you're referring to Availability Badge. Please remember that the Availability Badge is an option designed to help you signal to clients that you are ready for new work. And yes! You'll need to use Connects to add the blue “Available now” badgeConnects. You may want to check this help article to learn more about how the badge works.
On the other hand, when you upgrade to Freelancer Plus, we'll keep your profile active even if you take a break. You check this help article to learn more about profile visibility.
Aug 5, 2023 01:14:12 AM by Abdul R
Hi Upwork Team!
please convert my Upwor profile status to PUBLIC from PRIVATE. Hi there, My account was kept private because of not earning until now. please help me in making it public.
Thanks
Abdul Rehman
Aug 5, 2023 10:28:58 AM by Annie Jane B
Hi Abdul,
It looks like your account is already set to public. Feel free to reach out if you need further assistance.
Aug 6, 2023 09:16:19 AM by Rodelio A
Hi Good day!
My profile has been set to Private for a time now because I haven't been active in a while. But recently, I've been attempting to get things rolling by submitting proposals. I've been attempting to convert this back to "Public".Please fix this problem.
Hoping for your kind consideration.
Thanks in advance!
Aug 6, 2023 09:49:22 AM by Luiggi R
Hi Rodelio,
Your profile visibility has been updated and it's now showing as public.
Oct 26, 2023 01:41:30 PM by Immaculata I
Hello!
My profile has been set to Private for a time now even though I have been active infact this is happening for the second time and I am worried as to why this happens to me always. I've been attempting to convert this back to "Public".Please fix this problem.
Thanks in advance!
Oct 26, 2023 05:54:15 PM by Arjay M
Hi Immaculata,
Your profile visibility has been updated and set back to public as requested. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Aug 6, 2023 01:18:24 PM by Maryam A
We set your profile to private because you haven't earned in a while. To reactivate your profile, apply to jobs and start earning.
Aug 6, 2023 01:20:45 PM by Munazza A
We set your profile to private because you haven't earned in a while. To reactivate your profile, apply to jobs and start earning.
Sep 6, 2023 08:42:39 AM by Fahad K
Hi luiggi, my profile has also been set to private so kindly set it to public again.
TIA.
Sep 19, 2023 06:27:38 AM by Chidinma N
Hi Bianca and the Upwork Team.
My profile is set to Locked Private. Please help me reset it so I can be visible in search and to potential Clients.
Thanks!!!
Sep 19, 2023 07:05:26 AM by Nikola S
Hi Chidinma,
Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.