Unable to close Agency "Close all open proposals associated with the company" but I don't have any

[aarcoraci]

I'm trying to close the Agency related to my profile and I keep getting the message:

• Close all open proposals associated with the company

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

Thanks !

[83f93c35]

Hi,

I am unable to close my agency account **Edited for Community Guidelines** . please help. Thanks.

[g_vasilevski]

Hi Johnsi,

Could you please change your status to non-exclusive member so that our team can close your agency profile? Thank you.

[83f93c35]

hi Goran,

I have changed my status to non exclusive member.

Thanks,

Johnsi

[g_vasilevski]

Hi Johnsi,

Your agency profile is now closed, thank you.

[83f93c35]

thank you!!

[e7168944]

I am not able to leave an agency or close it. It says I should contact support 

[g_vasilevski]

Hi Toby,

Your agency profile is now closed, thank you.

[e7168944]

My profile still shows that i am affiliated to: **Edited for Community Guidelines**

I need to be affiliated with this agency instead: **Edited for Community Guidelines**
I have been invited but it shows the message in the attached image. 

[g_vasilevski]

Hi Toby,

Your agency is closed and I also checked your profile and can confirm that the correct agency is listed on your profile (second URL you've shared).
I would suggest clearing your cache and cookies so that your profile is updated accordingly. Thank you.

[abhisek-mondal23]

Hi,

I am maintaining a freelancer profile,but at a time of profile creation I have done the mistake.

I have created a freelancer profile with agency as well.

I want to close my agency profile.

I have tried to close the agency profile through the process like

Setting--->Agency Profile---->Clicked on close my agency option,but whenver i click on close my agency profile,it is showing a message like (In order to close an agency, please contact customer service).

Please help me on this.

Regards,

Abhisek

[BojanS]

Hi Abhisek,

Your agency account has been closed as per your request.

Thank you!

[jagannatha_uxi]

I have followed all the steps found in any helping documents to resolve my query but my button says to delete the Agency account, you must contact Upwork. Someone, please help.

[BojanS]

Thank you for reaching out to us with this request, Jagannatha.

Your agency account has been closed as per your request. 

[sangita1402]

How I do remove Agency from my individual account ?

[petra_r]

Close the agency. That is the only way.

[BojanS]

Hi Sangita,

Your agency account has been closed. 

Thank you!

[mihicmilos]

Thank You!

[c_gholami]

Trying to close my account - however it says I am not the owner even though I am and to contact support. However the only option listed when submitting my inquiry is the community team.

[BojanS]

Hi Cameron, 

We're here to assist you. Could you please confirm if you want to close only your agency account or freelancer account too?

Thank you!

[c_gholami]

I'd like to close the agency account (Discrete Edge) - it looks like I can use the existing freelancer account and just update my email address with my personal email.

[BojanS]

Thank you for following up, Cameron.

Your agency account has been closed as per your request. 

[c412a6f5]

Hi there! Decided to work as an agency, but because of that can't Submit a Proposal as an individual. 

I do not want to work as an agency anymore because Upwork makes me to buy a subscription. Come on! Every time I want to Submit a job - Upwork redirects me to subscription plans. 

Every time I try to use Close an Agency button in settings - Upwork says - contact support.

Every time I contact support in chat - it guides me here without a chat with a real person. What do I need to do to close my Agency account?

[c412a6f5]

Hi there! Every time I Submit a job - UpWork redirects me to choose agency subscription plan.

I do not want to work as an agency. I can't close it in settings, because it says - go to support. Support says - go to comunity. Please help!

[BojanS]

We closed your agency account as per your request, Eugene.

Thank you!

[c412a6f5]

Thank you, Bojan!

[mihicmilos]

Getting this message when clicking on the button.
In order to close an Agency, please contact customer service

How to solve this?

**Edited for Community Guidelines**

[g_vasilevski]

Hi Milos,

Your agency profile is now closed, thank you.

[maharjana2060]

I can't close an agency. When I try to close an agency it shows error. I have attached an screen shot of an error in attachment please check and help me sir. 

**Edited for Community Guidelines**

[NikolaS]

Hi Ayush,

Thank you for reaching out to us. Your agency account is now closed as per your request. 

[mohsinrizvi313]

Hi there,

I want to close my agency as I created it mistakenly and now I don't want to own that or appear in my profile. Here's the link (https://www.upwork.com/agencies/uid/1332499119616761856 )
Therefore, I followed the steps from forums but it's asking me to ask someone from Upwork Support Team to close it.

Looking forward to someone who can help me to close it ASAP.

Best,
Mohsin

[AndreaG]

Hi Mohsin,

Your Agency has been closed as per your request.

Thanks!

[mariemhady]

Hello,
I need to close my agency that I create today by mistake please
Thanks

[AndreaG]

Hi Mariem,

Your agency has been closed as per your request.

Thanks!

[thakkar_jigar]

Please help me to close my agency account for for temporaily period as I am not willing to pay 20$ every month for now.

[designbuyers]

There should be a free plan for non-active agencies.

[JoanneP]

Hi Jigar,

Your agency account has been closed as requested.

[paramjitkaur786]

Hi
I want to run my account as a freelancer and want to close the agency profile. Suggest me how to do so.

[AndreaG]

Hi Paramjeet,

I went ahead and closed your Agency for you. If you need any further assistance please let us know.

Thanks!

[pujadhunna]

Hi, please close my agency account it was created by mistaken.

[cartwright]

trying to close my agency, active proposals closed and members are removed. page says to contact support.