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Requested a testimonial outside Upwork.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
601 of 641

Hi Mikita,

 

Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Roland U Member Since: Nov 17, 2020
602 of 641

Does anyone know how long it is normal to have to wait before a testimonial is approved by Upwork?

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Goran V Moderator Member Since: Mar 24, 2017
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Hi Roland,

 

Unfortunately, due to the high number of testimonials we receive, we cannot expedite your request. While the quoted review time is within 10 days, please know in most cases we complete our review within 5 days. We truly appreciate your patience through this process! Thank you.


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Roland U Member Since: Nov 17, 2020
604 of 641
Hi there.

Sorry, but can you clarify? Do you mean that my testimonial will not be approved at all, or that it may not be approved for 10 days?
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Goran V Moderator Member Since: Mar 24, 2017
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Hi Roland,

It can take up to 10 days for the review on your testimonial to be completed, thank you.


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Roland U Member Since: Nov 17, 2020
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OK, great - thanks Goran. That's what I wanted to know.

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Ivy V Member Since: Sep 28, 2020
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My client can't seem to find the link that has been sent to his LinkedIn account regarding non-upwork client testimonials.

Where can he find it? How long would it take for my client to receive the link?

Please help.
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Bojan S Moderator Member Since: Mar 9, 2018
608 of 641

Hi Ivy,

 

Your client should receive the email with the request you sent to them. Feel free to reach back to us if you need any further asssitnce.

 

Thank you!


~ Bojan
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Hemashree B Member Since: Oct 31, 2020
609 of 641

I have requested a testimonial to my previous client which is outside upwork but he has not received any request for testimonial. On my account it shows awaiting for feedback.

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Nikola S Moderator Member Since: Jul 2, 2020
610 of 641

Hi Hemashree,

 

Updated to correct information:

 

Thank you for reaching out to us. We have resent a new testimonial request to your client. Could you please check if they have received the email now? Please let us know if you need our further assistance. 

 

Thank you,

~ Nikola

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