Unfortunately, due to the high number of testimonials we receive, we cannot expedite your request. While the quoted review time is within 10 days, please know in most cases we complete our review within 5 days. We truly appreciate your patience through this process! Thank you.
I have requested a testimonial to my previous client which is outside upwork but he has not received any request for testimonial. On my account it shows awaiting for feedback.
Updated to correct information:
Thank you for reaching out to us. We have resent a new testimonial request to your client. Could you please check if they have received the email now? Please let us know if you need our further assistance.