Nov 9, 2019 06:59:15 AM by Wilson E
This is a great idea that I have thought about it for some time now, a way to showcase some of our best testimonials. BUT to me this is not the right implementation, why should we ask a client for a second testimonial when they already left feedback?
Simply let us select from our job history the testimonials we want to feature, this will also be more legitimate. Otherwise, how can some proof they actually worked together?
Solved! Go to Solution.
Nov 17, 2020 03:30:24 AM by Goran V
Hi Roland,
Unfortunately, due to the high number of testimonials we receive, we cannot expedite your request. While the quoted review time is within 10 days, please know in most cases we complete our review within 5 days. We truly appreciate your patience through this process! Thank you.
Nov 17, 2020 03:39:05 AM by Roland U
Nov 17, 2020 03:43:27 AM by Goran V
Hi Roland,
It can take up to 10 days for the review on your testimonial to be completed, thank you.
Nov 18, 2020 07:47:17 AM by Ivy V
Nov 18, 2020 10:06:58 AM by Bojan S
Hi Ivy,
Your client should receive the email with the request you sent to them. Feel free to reach back to us if you need any further asssitnce.
Thank you!
Oct 31, 2020 07:48:26 AM by Hemashree B
I have requested a testimonial to my previous client which is outside upwork but he has not received any request for testimonial. On my account it shows awaiting for feedback.
Oct 31, 2020 09:54:10 AM Edited Oct 31, 2020 09:56:52 AM by Nikola S
Hi Hemashree,
Updated to correct information:
Thank you for reaching out to us. We have resent a new testimonial request to your client. Could you please check if they have received the email now? Please let us know if you need our further assistance.
Thank you,
Oct 31, 2020 06:35:05 PM by Hemashree B
Oct 31, 2020 10:54:05 PM Edited Nov 1, 2020 01:04:48 AM by Nikola S
I have one more question
Yesterday I have added my certification which was from UDEMY. Still it's
not displaying on my profile.
How much time will it take to display my certification?
Or there is some other problem because UDEMY was not on the list of
certification.
Thank you
Hemashree **Edited for Community Guidelines**
Nov 1, 2020 01:06:57 AM by Nikola S
Hi Hemashree,
Please note that only certifications listed in this help article can be added and validated. You can suggest a certification that's not on the list and the team reviews suggestions and updates the list based on the demand from time to time. However, we won't be able to provide information for when your suggestion will be added.
Apr 5, 2020 01:22:25 PM by Sakshi R
Hey. So I created an account with Upwork recently, I have to say this is an amazing platform! But I'm facing a few issues currently. The thing is I've worked for 3 years and after each job, I take a testomonial from my clients in a one page document. I would love to upload these directly on upwork in pdf or jpg format for potential clients to view as I do not want to have to trouble my clients by emailing them again requesting them to put up a testimonial. Is there any way this can be done?
Apr 5, 2020 04:27:22 PM by Joanne P
Hi Sakshi,
You can add these testimonials to your job overview section, or take a screenshot and upload the image as one of your portfolio items. This way, clients who view your profile can see the testimonials that your previous clients have shared about you. Let us know if you need any assistance. Thanks!
Jul 8, 2020 08:36:59 PM by Muhammad Shoiab R
Hi,
can't see on my profile Testimonial, Can you tell me? Why this see is not happening
I will be waiting for your reply
Thanks!!
Jul 8, 2020 11:08:21 PM by Joanne P
Hi Muhammad Shoiab,
I would just like to clarify, did you request a testimonial from your client and it is not showing in your profile?
Jul 12, 2020 09:52:55 AM by Zah B
Jul 12, 2020 04:18:34 PM by Joanne P
Hi Zah,
To ensure trust and quality of our marketplace, we can only approve testimonials from clients where we have sufficient evidence that the contact information is valid. In this case, we may not have been able to find sufficient information. You can try requesting another from a different client.
Jul 12, 2020 04:48:38 PM by Zah B
Nov 25, 2020 04:55:57 AM by Ali R
Isn't there a way to give more evidence of contact details and get the testimonial approved or re request it?
Nov 25, 2020 05:18:14 AM by Aleksandar D
Hi Ali Raza,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Jul 9, 2020 02:58:41 AM by Muhammad Shoiab R
Hi,
I do not see Testimonial, My profile no options for Testimonial.
Thanks!!
Jul 9, 2020 05:48:16 AM by Goran V
Hi Muhammad,
The testimonial feature is not rolled out to all freelancers. Only freelancers who are part of the test (can see the feature on their end) can add testimonials to their profiles. Once the feature is expanded you will be able to view it on your profile as well. Thank you.
Nov 26, 2020 12:20:03 AM by Yusuf O
Nov 26, 2020 12:25:16 AM by Goran V
Hi Yusuf,
Thanks for your question. To ensure trust and quality of our marketplace, we can only approve testimonials from clients where we have sufficient evidence that the contact information is valid. In this case, we may not have been able to find sufficient information. You can try requesting another from a different client.
Nov 26, 2020 12:34:49 AM by Yusuf O
Sep 29, 2020 04:46:48 AM by LA C
Hello Team Upwork,
Sep 29, 2020 04:54:03 AM by Goran V
Hi La,
Your profile is approved and you can start sending proposals once you`re ready. Regarding the testimonials, this is not a mandatory feature. if you don't want to upload any testimonials, you can skip this profile section. Thank you.
Nov 25, 2020 08:45:01 AM by Annemarie J
I made a testimonial request to an client from outside of Upwork, as I am new to the platform and have none from upwork clients. I filled out every field, including linkedin profile, and it appears to have been sent (shows as awaiting response on profile), but the client never received it. It's a little embarrassing to ask, but did reconfirm email, they did check spam and junk folders and the request is nowhere to be found. Why might that be?
Nov 26, 2020 10:15:06 AM by Elaine Denise G
Hi, I'm new to upwork. How can I get clients who are not on Upwork to give me an Upwork testimonial?
Best regards
Elaine
Nov 26, 2020 02:51:25 PM by Bojan S
Hi Elaine Denise,
We know many freelancers have worked with clients outside of Upwork and we want to give them an opportunity to showcase that on Upwork by getting testimonials from these clients. You should be able to locate the Testimonials section on your profile.
Thank you!
Nov 27, 2020 02:47:31 AM by Goran V
Hi Yusuf,
Just to confirm, are you referring to another testimonial that your client hasn't received? If yes, please reach out to me via PM (click on my name) with your client details. Thank you.
Nov 30, 2020 06:35:29 AM by Tanzeel Q
Hi I sent a testimonials request(to appear on my profile) to my existing clients but they didn't received any request on their email can u please check what's the issue why they are not receiving mail from up work?
Nov 30, 2020 07:27:37 AM by Aleksandar D
Hi Tanzeel,
Could you please send me a private message with the names of your clients that didn't receive the testimonial email so that I can check and assist you further?
Thank you.
Dec 1, 2020 11:17:20 PM by Tanzeel Q
I sent u a private message from your profile yesterday but have'nt got response from u yet.
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