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Non-upwork client testimonial

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
621 of 1,155

Hi Mikita,

 

Could you please let me know what issues or questions you have and I'll make sure to escalate your concern/issue to the correct department?

 

Thank you.

~ Aleksandar
Upwork
mikita-cherkasau
Active Member
Mikita C Member Since: Nov 16, 2020
622 of 1,155
A testimonial from one of my non-Upwork clients was declined. I wanted to
escalate it and ask what I can do to prove his testimonial is valid.
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
623 of 1,155

Hi Mikita,

 

Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
kamran1136
Active Member
Muhammad K Member Since: Mar 17, 2021
624 of 1,155
Sir how can I contact with non-upwork client.
roland_creative
Active Member
Roland U Member Since: Nov 17, 2020
625 of 1,155

Does anyone know how long it is normal to have to wait before a testimonial is approved by Upwork?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
626 of 1,155

Hi Roland,

 

Unfortunately, due to the high number of testimonials we receive, we cannot expedite your request. While the quoted review time is within 10 days, please know in most cases we complete our review within 5 days. We truly appreciate your patience through this process! Thank you.

~ Goran
Upwork
roland_creative
Active Member
Roland U Member Since: Nov 17, 2020
627 of 1,155
Hi there.

Sorry, but can you clarify? Do you mean that my testimonial will not be approved at all, or that it may not be approved for 10 days?
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
628 of 1,155

Hi Roland,

It can take up to 10 days for the review on your testimonial to be completed, thank you.

~ Goran
Upwork
roland_creative
Active Member
Roland U Member Since: Nov 17, 2020
629 of 1,155

OK, great - thanks Goran. That's what I wanted to know.

d72c0f59
Active Member
Ivy V Member Since: Sep 28, 2020
630 of 1,155
My client can't seem to find the link that has been sent to his LinkedIn account regarding non-upwork client testimonials.

Where can he find it? How long would it take for my client to receive the link?

Please help.
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