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Re: Not receiving my account approval email

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1671 of 6,274

Hi Guilherme, 


Looks like your profile has already been approved. Welcome to Upwork! 

 

For help getting started, please read up on the freelancer resources for great tips and insights on how you can work successfully on the platform. For more information about working safely through Upwork, please read these tips for avoiding questionable jobs.


-Avery
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Active Member
Arpna R Member Since: Feb 21, 2019
1672 of 6,274

Dear Support,

I have submitted my profile on Februray 4th 2019. But there is no response till now. Please help me.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1673 of 6,274

Hi Arpna, 


I checked your account and can see that you are yet to submit your profile for review. You will need to update your city in the "City" field of the "Add your availability and location" section. Once updated, please resubmit your profile. Should there be issues/errors that you need to fix, you will see it highligted in red. Once all errors have been fixed, you can see resubmit it for review. 


-Avery
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Active Member
Arpna R Member Since: Feb 21, 2019
1674 of 6,274

I have done this 3-4 time during this period and again follow the same
just after your email and getting this message since the first day
**Edited for Community Guidelines**


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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1675 of 6,274

Hi Arpna,

 

In addition to Avery instructions please clear your cache and cookies or log in with another browser to submit your application. If further help is needed let me know, thank you.


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Active Member
Rudi M Member Since: Feb 22, 2019
1676 of 6,274

Hi everyone

 

I've been waiting for a few days to hear back from Upwork on getting my profile approved. Can someone please assist?

 

Thanking you in advance

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1677 of 6,274

Hi Rudi,

Just to confirm that your application haven't been submitted for a review, if you`re ready please go to the bottom of the page and click on Review Application.
If you`re directed back to the same page please try clearing your cache and cookies or logging in with another browser. Thank you.


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Active Member
Rudi M Member Since: Feb 22, 2019
1678 of 6,274
My most humble apologies, thanks for the advice
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Active Member
Will S Member Since: Feb 22, 2019
1679 of 6,274
Hi!

I completed my approval a few days ago however, I have not heard back.

When can expect a response and is there anything else I need to provide that is holding this up please?

Thanks!
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1680 of 6,274

Hi Will,

Just to confirm that your application haven't been submitted for a review, if you`re ready please go to the bottom of the page and click on Review Application.
If you`re directed back to the same page please try clearing your cache and cookies or logging in with another browser. Thank you.


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