I didn't receive a text message verification code

[Riri A]

Hi Michael,

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

[Riri A]

Hi Michael,

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

[Megan Q]

Hello, I too am having issues with the text message verification code. When I look at my phone number, it is a digit off. Can you please help with this? 

Thank you,

Megan Quick

[Avery O]

Hi Megan, 

A member of the Customer Support Team will reach out to you to assist you further. 

[Victoria E]

will you call the number or should I wait for an email?

[Bojan S]

Hi Victoria,

One of our team members will reach out to you directly via email to assist you with your phone verification process. 

Thank you for reaching out to us. 

[David C]

I am having the same issue.  I've triple checked my phone number, which is a USA number.  I have no problem getting text messages otherwise.

[Amanda S]

Same. I've tried a different browser, cleared the cache and cookies in current browser, reentered my phone number and I still don't receive a text verification. Can someone help?

[Ryan C]

Hello Amanda,

I have escalated your concern. One of our support agents will reach out to you shortly. Thank you.

[Ashley D]

This is happening to me too. Cleared everything, tried multiple times, even tried my husband’s number. I can’t set up my profile without doing this, right?