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Re: I didn't receive a text message verification code

Community Guru
Nina K Member Since: Nov 29, 2017
51 of 1,165

Hi Marcus,

I apologize for the delay in our team reaching back out to you. I have requested again that one of our team members get in touch with you as soon as possible but in the mean time, please try to clear your cache and cookies and remove and re-add your phone number again before attempting to generate another code. If this doesn't solve it, our support team will be able to further assist you as soon as you receive their support ticket.

~Nina
Active Member
Jamie M Member Since: Jan 9, 2019
52 of 1,165

Hi Nina,

 

I also did not recieive a verification code. Would someone be able to contact me to sort this out?

 

Thank you!

 

Jamie

Moderator
Avery O Moderator Member Since: Nov 23, 2015
53 of 1,165

Hi Jamie, 

A member of the Customer Support Team will reach out to you to assist you with your phone verification. 


-Avery
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Active Member
Jennifer R Member Since: Feb 11, 2019
54 of 1,165

I have not recieved any messages.

 

Active Member
Alexandra M Member Since: Feb 26, 2019
55 of 1,165

Hello- I am not receiving the code either. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
56 of 1,165

Hi Alexandra,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you.

~ Bojan
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Active Member
Alexis A Member Since: Mar 9, 2019
57 of 1,165

I need help. When I push the verify button, I'm getting an error. I'm tyring to complete my profile. 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
58 of 1,165

Hi Alexis,

 

Just to confirm, are you trying to submit your profile for review?


-Joanne
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Active Member
Alexis A Member Since: Mar 9, 2019
59 of 1,165
Yes. I’m barely signing up.
Active Member
Andi C Member Since: Apr 30, 2019
60 of 1,165

Could someone get in touch and help me as i cannot recieve the verification code

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