paid Membership problem

[Prashant D]

Hi

I am trying to upgrade plus membership.. but getting like this "Your payment could not be processed. Please choose an alternate payment method or retry again later."

I have tried with 2 card Discover and MasterCard. but on both i am getting this. And also tried with paypal email. So on paypal there is no active card now. i have requested for that but it will take about 5 to 7 day to activate.

So can you please help me to upgrade plus membershipt with my Discover debit card.

Thank you.

[Syed M]

I face a problem with the billing method and can not take the paid membership for a month, Anyone, please help me to solve this problem.

I attached the screenshot below.

[Goran V]

Hi Syed,

Our team will reach out to you as well and assist you further with upgrading your membership. Thank you.

[Goran V]

Hi Prashant,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan. Thank you.

[Muhammad A]

Hi Upwork Team,

Everytime i tried to upgrade for freelancer Plus it says: 

Your payment could not be processed. Please choose an alternate payment method or retry again later.

I cleared my browser cache and every settings but still same issue, please check.

Thanks

[Bojan S]

Hi Muhammad,

I checked this for you and your billing method was successfully added to your Upwork account. While it is active the charge on your card was declined. Please double-check your card or add another billing method.

Thank you!

[Muhammad A]

I tried sir numerous time, I use my card plenty of times everywhere but here it’s not working, I used my 2 credit cards and 1 payoneer not all working. Plz check my account is there anything else. Plz charge me for freelancer plus plan.

Thankyou

[Goran V]

Hi Muhammad,

Our team will reach out to you via ticket as soon as possible and will assist you further with your connects. Thank you.

[Muhammad A]

My problem is resolved now, the error because my name spelling should match with upwork username and the same with creditcard.

[Muhammad A]

Yes, please i am continuesly trying from yesterday to still but no luck.  thanks