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Re: Your payment could not be processed. Please choose an alternate payment method or retry again la

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
181 of 2,971

Hi Nirav,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Nirav B Member Since: Dec 11, 2019
182 of 2,971
How can I raise ticket?
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
183 of 2,971

Hi Nirav,

 

If you want to open a new support ticket, please go to this link. However, one of our team members already reached out to you via a support ticket to assist you further with upgrading your membership.

 

Thank you.

~ Aleksandar
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Active Member
Nirav B Member Since: Dec 11, 2019
184 of 2,971
Please help me

Can i pay though debit card ?
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
185 of 2,971

Hi Nirav,

 

Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively. 

 

Thank you.

~ Aleksandar
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Active Member
Muhammad S Member Since: Dec 20, 2019
186 of 2,971

same issue with master card. I am not able to buy the connects

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
187 of 2,971

Hi Muhammad,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Jayson R Member Since: Jan 8, 2020
188 of 2,971

Im having the same issue please help me Dx

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
189 of 2,971

Hi Jayson, 

A member of the Customer Support Team will reach out to you to assist you further with our concern.


-Avery
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Active Member
Juan Gabriel J Member Since: Jan 7, 2020
190 of 2,971
I'm experiencing the same problem. Please fix this.
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