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I can't receive a text verification code.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
141 of 1,455

Hi Molly,


One of our team members will reach out to you via ticket and assist you further. You can access your tickets on this Link, if you need further help let me know. Thank you.


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Active Member
Michael D Member Since: Nov 11, 2018
142 of 1,455

I'm having the same problem others have reported - please advise.

Community Guru
Jo-An B Member Since: Aug 2, 2016
143 of 1,455

Hi Michael,

We followed up with the team and they will update you directly via a support ticket regarding the status of your account.

~ Jo-An

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Active Member
Tyler S Member Since: Nov 21, 2018
144 of 1,455

I'm having this issue as well, I believe I've waited a few hours and still no code. Can someone help? 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
145 of 1,455

Hi Tyler,

 

We'll have one of our team members reach out to you directly and assist you with your phone verification process, thank you for reaching out to us.

~ Bojan
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Active Member
Joshua T Member Since: Dec 7, 2018
146 of 1,455

Hi

I, also, didn't receive a verification text.

It's been a few hours already.

 

Community Guru
Jo-An B Member Since: Aug 2, 2016
147 of 1,455

Hi Joshua,

A member of the Customer Support Team will reach out to you to assist you further. 

~ Jo-An

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Active Member
Ahnaf Z Member Since: Dec 8, 2018
148 of 1,455

I haven't received a text verification code either. I've tried on multiple days, from my pc and my phone. Please help.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
149 of 1,455

Hi Ahnaf, 


A member of the Customer Support Team will reach out to you to assist you with your phone verification.


-Avery
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Active Member
Alison Z Member Since: Nov 8, 2018
150 of 1,455

No matter how many times I submit my phone number (it's the correct, US number), I'm not receiving any texts/verification codes.

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