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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Active Member
Arslan A Member Since: Jul 19, 2020
91 of 3,036

sir, i have already reached to my bank account have discussed the matter. Thre is no gltich from there side. Even i have done many online transactions from my debit card. Please clarify.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
92 of 3,036

Hi Arslan,

 

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method. 

 

Thank you for your patience. 


~ Bojan
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Active Member
Swati C Member Since: Aug 24, 2020
93 of 3,036
Hi There,
I'm trying to buy connects via master card but I'm getting the issue I have contacted to my bank also they're saying mine card is on even my payment to e-commerce site is activated but still I'm not able to do so please help me out.
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Active Member
Ashish D Member Since: Nov 12, 2019
94 of 3,036
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

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Active Member
Dongarsane Member Since: Oct 16, 2018
95 of 3,036

I have done all of this still the problem persist. Get help button is also not working. How can i contact support team.

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
96 of 3,036

Hi Dongarsane,

 

One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method. 

 

Thank you for your patience. 


~ Bojan
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Active Member
Athens W Member Since: Dec 2, 2019
97 of 3,036
I am having the same problem please reach out
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
98 of 3,036

Hi Athens,

 

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method.

 

Thank you!


~ Bojan
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Active Member
Musawir H Member Since: Dec 29, 2018
99 of 3,036

i am facing the same problem. debit card authorization fails when i try to buy connects.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
100 of 3,036

Hi Musawir,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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