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Your payment could not be processed. Please choose an alternate payment method or retry again later

Active Member
Prashant D Member Since: May 2, 2017
91 of 659

Hi

I am trying to upgrade plus membership.. but getting like this "Your payment could not be processed. Please choose an alternate payment method or retry again later."

I have tried with 2 card Discover and MasterCard. but on both i am getting this. And also tried with paypal email. So on paypal there is no active card now. i have requested for that but it will take about 5 to 7 day to activate.

So can you please help me to upgrade plus membershipt with my Discover debit card.

 

Thank you.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
92 of 659

Hi Prashant,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan. Thank you.


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Active Member
Syed M Member Since: Aug 8, 2019
93 of 659

I face a problem with the billing method and can not take the paid membership for a month, Anyone, please help me to solve this problem.

 

I attached the screenshot below.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
94 of 659

Hi Syed,

 

Our team will reach out to you as well and assist you further with upgrading your membership. Thank you.


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Active Member
Shahid A Member Since: Jun 17, 2019
95 of 659

Hi,
I've attached UBL MasterCard as a payment gatway but upwork receiving a decline code from the bank "Transaction not permitted to issuer/cardholder". In such cases the card owner needs to contact their bank to find out why the transaction is being declined.

UBL customer support says your card session is activated and okay but state bank of pakistan do not allow few sites for online transactions.

Please I would like to confirm the alternate payment method to buy connects.

Thank you!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
96 of 659

Hi Shahid,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.


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Active Member
Subhan S Member Since: Jul 15, 2019
97 of 659

Hi Goran,

i,m am faceing same issue plz help me.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
98 of 659

Hi Subhan,

 

Our team will reach out to you as well and assist you further, thank you.


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Active Member
Gunjan B Member Since: Jun 25, 2019
99 of 659

I have saved my billing method of debit card and am trying to buy the connects in order to sumbit the proposal. But the message shows "We are unable to authorize your card. Please add another billing method or contact your issuing bank."  I am using this debit card and it is working, even I do have balance in bank account. For another visa card I am getting message as

"Your payment could not be processed. Please choose an alternate payment method or retry again later.". Please guide me further.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
100 of 659

Hi Gunjan,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.


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