Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Verification code does not send!

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
131 of 2,092

Hi Leah,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


Untitled
Highlighted
Active Member
Gilda M Member Since: Sep 26, 2019
132 of 2,092

I have been having this same issue for months.  I assumed it would be resolved by now, but it is still not working. 

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
133 of 2,092

Hi Gilda,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you!

~ Bojan
Untitled
Highlighted
Active Member
David C Member Since: Mar 6, 2018
134 of 2,092

I am having the same issue.  I've triple checked my phone number, which is a USA number.  I have no problem getting text messages otherwise.

Highlighted
Active Member
Amanda S Member Since: Mar 20, 2018
135 of 2,092

Same. I've tried a different browser, cleared the cache and cookies in current browser, reentered my phone number and I still don't receive a text verification. Can someone help?

Highlighted
Community Guru
Ryan C Member Since: Feb 3, 2017
136 of 2,092

Hello Amanda,

 

I have escalated your concern. One of our support agents will reach out to you shortly. Thank you.


Untitled
Highlighted
Active Member
Ashley D Member Since: Apr 16, 2018
137 of 2,092
This is happening to me too. Cleared everything, tried multiple times, even tried my husband’s number. I can’t set up my profile without doing this, right?
Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
138 of 2,092

Hi Ashley, 

Looks like you were able to verify your phone number already. Please let us know if there is anything else we can help you with. 


-Avery
Untitled
Highlighted
Active Member
Trey G Member Since: Feb 15, 2019
139 of 2,092

Hello,

I'm having the same issue - different browsers, cleared cache - still no text.  Any help?

Active Member
Mike S Member Since: Jan 14, 2018
140 of 2,092

Seems this is a common problem here at Upwork but I can't verify my account because your software does not text me my verification code and there is not link to verify via email. 

 

Please help!

 

TOP KUDOED MEMBERS