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I didn't receive a text message verification code

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
31 of 2,085

Hi Cassi,

 

Thanks for reaching out to us. I escalated your request to our team and one of our agents will reach out to you directly via a support ticket to assist you further with verifying your phone.

 

Thank you.

~ Aleksandar
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Active Member
Hailey W Member Since: Feb 23, 2020
32 of 2,085
I also didn't receive verification via text. Could someone help me out?
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Joanne Marie P Moderator Member Since: Nov 26, 2017
33 of 2,085

Hi Hailey,

 

One of our agents will reach out and assist you directly via a support ticket to assist you in completing your phone verification. Thank you!


-Joanne
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Active Member
John W Member Since: Sep 3, 2019
34 of 2,085

Goran, I am also having problems verifing my phone number.  Can you have someone from customer support reach out to me please.

 

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
35 of 2,085

Of course John,

 

Our team will reach out to you via ticket as soon as possible and assist you further. You can access your tickets on this Link, thank you.


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Active Member
Melle H Member Since: Oct 11, 2019
36 of 2,085

Hello.  I am also stuck at the phone number verification code on my profile.  Please advise.  Thanks.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
37 of 2,085

Hi Melle,

 

Thank you for reaching out to us. One of our team members will reach out to you directly and assist you with your phone verification process.

~ Bojan
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Active Member
Allison O Member Since: Nov 5, 2019
38 of 2,085

Hello,

 

I am having the same issue.  I am not receiving a verification code.  

 

Please have someone reach out.

 

thanks!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
39 of 2,085

Hi Allison, 

A member of the Customer Support Team will reach out to you to assist you with your concern. 


-Avery
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Active Member
Mike G Member Since: Dec 11, 2019
40 of 2,085

I am having the same issue as well and haven't recieved verifcation code

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