Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

You failed to verify this phone number. Please provide a different number.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
401 of 2,383

Hi Kenya,

I just checked your account and I can see that you have successfully verified your phone number, if further help is needed let me know. Thank you.


Untitled
Active Member
Matthew N Member Since: Jan 16, 2019
402 of 2,383

Im unable to verify my phone number. I get the error message:

 

" You failed to verify this phone number. Please provide a different number."

 

a proper US mobile phone number is being used. 

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
403 of 2,383

Hi Matthew,

 

One of our team members will reach out to you directly and assist you further with your phone verification process. Thank you for reaching out to us.


~ Bojan
Untitled
Highlighted
Active Member
Maurita C Member Since: Jan 16, 2019
404 of 2,383

I have just singed up, filled up the forms but I am stuck cause I did not receive the code to verify my phone number. Please help!!

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
405 of 2,383

Hi Maurita,

 

I checked this for you and it looks like your phone number was successfully verified. Could you please clear your cache and cookies and/or try to use a different browser to log in to your account and check if the issue persists after this. Please let us know if it does and our team will assist you further. Thank you.


~ Bojan
Untitled
Highlighted
Active Member
Tyler S Member Since: Jan 18, 2019
406 of 2,383

Hello!

 

I am also having an issue where I input my phone number into the field and press "verify phone number" and nothing is happening. 

 

If someone could assist me as well, that would be tremendous. 

 

Thank you in advance

Tyler

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
407 of 2,383

Hi Narcisa, 

 

I have followed this up with the team reviewing your case. I apologise for the delay. 


-Avery
Untitled
Highlighted
Active Member
Alina K Member Since: Jan 20, 2019
408 of 2,383
I am unable to verify my number. I tried 2 numbers but didnt recevie any text. Can you please call on my number instead to verify it.
Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
409 of 2,383

Hi Alina, 


The Customer Support Team will reach out to you to assist you with your phone verification.


-Avery
Untitled
Highlighted
Active Member
Nicole St John H Member Since: Jan 22, 2019
410 of 2,383

Hi All,

 

I'm having issues verifying my phone number to complete my profile. I've tried multiple times over the course of a few weeks, and and clicking the button to send the verification code never does anything. I've also already completed the 2-step authorization, which includes verifying my phone number, but for a different purpose I guess. 

Help bot told me to open a help ticket, which I cant seem to find the prompt for. Would like to get this resovled in the near future so that my profile can begin to be reviewed for work. 

 

Thanks,

Nicole