Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Verification code does not send!

Community Guru
Ryan C Member Since: Feb 3, 2017
91 of 1,175

Hello Robert,

 

I'm sorry to hear that. I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.


Untitled
Active Member
Alex C Member Since: Feb 13, 2018
92 of 1,175

Same thing is currently happening for me.

Community Guru
Nina K Member Since: Nov 29, 2017
93 of 1,175

Hi Alex,

I've escalated your concern and one of our agents will be reaching out to assist you very shortly, thank you.

~Nina
Active Member
Mohammad A Member Since: Mar 3, 2018
94 of 1,175

I'm also facing this problem! The verification code isn't sending

Moderator
Avery O Moderator Member Since: Nov 23, 2015
95 of 1,175

Hi Mohammad, 

Could you please add your phone number on your profile so that you can receive the SMS for the phone verification? Thank you!


-Avery
Untitled
Active Member
Zed B Member Since: Mar 9, 2018
96 of 1,175

Hi. Please help, I have the same problem.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
97 of 1,175

Hi Zed,

One of our agents will reach out to you and assist you further, thank you!


Untitled
Highlighted
Active Member
Jennifer B Member Since: May 10, 2018
98 of 1,175

How do we submit a request for help if we are having this problem, too? I don't see a request for support anywhere. In other words, I need help with this also!

Moderator
Avery O Moderator Member Since: Nov 23, 2015
99 of 1,175

Hi Jennifer, and Sara, 


Please expect the Customer Support Team to reach out to you separately to assist you. 


-Avery
Untitled
Active Member
Sara H Member Since: May 10, 2018
100 of 1,175

I'm creating my profile and am not receiving a verification code via text. It is a valid number and I've tried multiple times. Thank you for your assistance!

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS