May 10, 2018 07:25:26 PM
Feb 12, 2018 03:58:11 PM
I'm sorry to hear that. I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.
Feb 13, 2018 01:26:29 PM
Same thing is currently happening for me.
Feb 13, 2018 01:47:28 PM
I've escalated your concern and one of our agents will be reaching out to assist you very shortly, thank you.
Mar 3, 2018 04:27:01 PM
I'm also facing this problem! The verification code isn't sending
Mar 3, 2018 07:21:12 PM
Hi Mohammad, Could you please add your phone number on your profile so that you can receive the SMS for the phone verification? Thank you!
Mar 9, 2018 02:14:41 AM
Hi. Please help, I have the same problem.
Mar 9, 2018 02:28:57 AM
Hi Zed,One of our agents will reach out to you and assist you further, thank you!
How do we submit a request for help if we are having this problem, too? I don't see a request for support anywhere. In other words, I need help with this also!
May 10, 2018 09:20:44 PM
Hi Jennifer, and Sara,
Please expect the Customer Support Team to reach out to you separately to assist you.
May 10, 2018 06:25:30 PM
I'm creating my profile and am not receiving a verification code via text. It is a valid number and I've tried multiple times. Thank you for your assistance!