Verify phone number is not working

[Avery O]

Hi Alexander, and Jawara, 

I've shared your account information with the Customer Support Team and they will reach out to you both to assist you with your verification.

[Srishti M]

Hello!

I am facing the same issue. I have tried using different browsers but the problem persists. I'm not receiving any text message to verify my number. 

[Avery O]

Hi Shrishti, 

I'll go ahead and share your account information with the Customer Support Team so that they can assist you further.

[Lucia D]

Hi - can you also please share my account with the Customer Support Team?  (I was the original post) than you.

[Lucia D]

I have already entered the code to verify my phone number and when I try to complete my profile, a pop up screen asks for my phone number again to verify it but it gets stuck when I enter it, and "Verify phone number" is not working, thus I am unable to complete my profile.  Please help.  Thank you.

[Bojan S]

Hi Lucia,

We'll have one of our team members reach out to you directly and assist you further with your phone verification process, thank you.

[Sandi H]

Hi, I have tried verifying my profile at least 10 times. The text with the verification code has never come through to my phone. The phone number is right, so I don't know what the problem is. 

Can someone help me?

[Bojan S]

Hi Sandi,

One of our team members will reach out to you directly and assist you further with your phone verification process, thank you.

[Justin A]

Hello, 

I have filled out my application and when I get to the verify phone number section, I am unable to send a verification. The phone number is correct and I press the button but no text is sent. I have tried in both chrome and firefox, deleted cache and cookies etc... and it still fails to register. Any official help would be greatly appreciated!

[Avery O]

Hi Justin, and Tori, 

A member of the Customer Support Team will reach out to you to assist you with your phone verification.