Jan 17, 2018 10:39:01 AM Edited Nov 10, 2020 01:19:43 PM by Valeria K
**Edited to Update - this thread has been closed from further replies due to its size.**
I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me.
Sep 12, 2019 01:11:07 AM Edited Sep 12, 2019 01:11:59 AM by David W
I use my phone number to verify my account and the code is never texted to me.
I've tried another phone number, resetting my browser, using another browser, and nothing works.
I will likely need some tech support to override this block so I can finally get my page approved.
Thank you!
David
Sep 12, 2019 01:18:09 AM by Goran V
Hi David,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.
Dec 15, 2019 07:31:58 PM by Kristina C
Dec 15, 2019 08:28:55 PM by Avery O
Hi Kristina,
A member of the Customer Support Team will reach out to you to assist you with your concern.
Dec 8, 2018 09:31:07 AM by Jawara H
Hello, Avery,
I think I'm having an issue with verfication I'm also using a number that has an out of state area code
Nov 24, 2018 05:44:54 AM by Christopher C
I cannot verify my phone number. When I click to verify nothing happens
Nov 24, 2018 07:43:39 AM by Chris D
I can't verify mine either, when i click the button to verify, nothing happens. I've tried multiple browsers and even mobile browsers and it still doesn't work
Nov 24, 2018 08:19:47 AM by Joanne P
Hi Christopher and Mark,
We're sorry to hear that you are having trouble completing the phone verification process. One of our customer support agents will reach out to you via email directly to assist you further, thank you!
Dec 8, 2018 09:52:40 AM by Alexander C
Hello,
Also experiencing issues with the verify phone number not responding. Tried multiple browsers and computers.
Dec 8, 2018 03:01:57 PM by Avery O
Hi Alexander, and Jawara,
I've shared your account information with the Customer Support Team and they will reach out to you both to assist you with your verification.
Dec 10, 2018 08:50:31 PM by Srishti M
Hello!
I am facing the same issue. I have tried using different browsers but the problem persists. I'm not receiving any text message to verify my number.
Dec 10, 2018 10:02:10 PM by Avery O
Hi Shrishti,
I'll go ahead and share your account information with the Customer Support Team so that they can assist you further.
Dec 12, 2018 08:36:51 AM by Lucia D
Hi - can you also please share my account with the Customer Support Team? (I was the original post) than you.
Dec 12, 2018 08:01:14 AM by Lucia D
I have already entered the code to verify my phone number and when I try to complete my profile, a pop up screen asks for my phone number again to verify it but it gets stuck when I enter it, and "Verify phone number" is not working, thus I am unable to complete my profile. Please help. Thank you.
Dec 12, 2018 08:44:14 AM by Bojan S
Hi Lucia,
We'll have one of our team members reach out to you directly and assist you further with your phone verification process, thank you.
Dec 17, 2018 12:51:28 PM by Sandi H
Hi, I have tried verifying my profile at least 10 times. The text with the verification code has never come through to my phone. The phone number is right, so I don't know what the problem is.
Can someone help me?
Dec 17, 2018 01:56:32 PM by Bojan S
Hi Sandi,
One of our team members will reach out to you directly and assist you further with your phone verification process, thank you.
Feb 11, 2020 10:16:59 AM by Pawan k
I tried multiple times but not geting code in my phone. so can you please help / verify.
Feb 11, 2020 11:16:42 AM by Bojan S
Thank you for reaching out to us, Rattan and Ronnie.
I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification processes.
Dec 20, 2018 03:33:40 PM by Justin A
Hello,
I have filled out my application and when I get to the verify phone number section, I am unable to send a verification. The phone number is correct and I press the button but no text is sent. I have tried in both chrome and firefox, deleted cache and cookies etc... and it still fails to register. Any official help would be greatly appreciated!
Dec 20, 2018 06:42:54 PM Edited Dec 20, 2018 07:01:29 PM by Avery O
Hi Justin, and Tori,
A member of the Customer Support Team will reach out to you to assist you with your phone verification.
Dec 20, 2018 03:33:47 PM by Tori B
I am trying to complete my profile and I entered my phone number and hit the verify phone number button but never received security code. Can someone help me?
Dec 23, 2018 06:20:31 PM by Racquel M
My name is Racquel Mcbroom - Marsh. I am also having trouble verifying my phone and cannot recieve text codes.
Dec 23, 2018 07:30:58 PM by Jo-An B
Hi Racquel,
One of our team members will reach out to you directly and assist you further with your phone verification process. Thanks.
Jan 25, 2018 11:38:45 AM by Hunter C
I am in the process of filling out all of the necessary fields so that I can begin looking for work as a freelancer on upwork. However, there is a step that asks for your phone number and it says that a 5-digit verification code will be sent to your phone. I have entered my phone number several times now and am yet to recive the 5-digit code. Can anyone help me with this, as I have already invested a good bit of time up to this point and the system will not let me go any further until I have this 5-digit code. Many Thanks, Hunter Chavanne
Jan 25, 2018 12:03:20 PM by Nina K
Hi Hunter,
A member of the team will reach out to you directly to help assist you with this.
Feb 17, 2018 10:53:20 PM by Felix M
Hi Tabitha,
Thanks for sharing your concern.
A member of our team will contact you via email to further assist you.
Dec 24, 2018 04:22:44 PM by Marlo L
Dec 24, 2018 06:51:29 PM by Avery O
Hi Marlo,
A member the Customer Support Team will reach out to you to assist you with your issue.
Apr 22, 2018 08:03:03 AM Edited Apr 22, 2018 08:03:44 AM by Trina H
Having the same issue, please reach out to help!
Apr 22, 2018 08:11:47 AM by Joanne P
Hi Trina,
I'm sorry to hear that you're having trouble with the phone verification process. Someone from our team will reach out to assist you directly. Thank you so much for your patience.
May 17, 2018 03:40:43 PM by Ryan C
Hello Mojtaba,
I have escalated your concern. One of our representatives will get in touch with you shortly. Thank you.
Jul 11, 2018 06:58:31 AM by Linda S
Hello!
I am currently experiencing the same situation. I've tried several times on a working cell phone, and still no code.
Any help will be appreciated.
Thank you!
Jul 11, 2018 08:24:29 AM by Bojan S
Hi L,
I have escalated your concern to our team and one of our team members will reach out to you and assist you directly, thank you!
Jul 11, 2018 12:55:53 PM by Bojan S
Hi Megan,
One of our team members will reach out to you directly and assist you further, thank you!
Jul 14, 2018 02:22:22 PM by Joanne P
Hi Sandy,
I'm sorry for the trouble. A member of our team will reach out to assist you with this issue via email. Thank you!