Verify phone number is not working

[Sandi H]

Hi, I have tried verifying my profile at least 10 times. The text with the verification code has never come through to my phone. The phone number is right, so I don't know what the problem is. 

Can someone help me?

[Bojan S]

Hi Sandi,

One of our team members will reach out to you directly and assist you further with your phone verification process, thank you.

[Justin A]

Hello, 

I have filled out my application and when I get to the verify phone number section, I am unable to send a verification. The phone number is correct and I press the button but no text is sent. I have tried in both chrome and firefox, deleted cache and cookies etc... and it still fails to register. Any official help would be greatly appreciated!

[Avery O]

Hi Justin, and Tori, 

A member of the Customer Support Team will reach out to you to assist you with your phone verification. 

[Tori B]

I am trying to complete my profile and I entered my phone number and hit the verify phone number button but never received security code. Can someone help me?

[Racquel M]

My name is Racquel Mcbroom - Marsh. I am also having trouble verifying my phone and cannot recieve text codes. 

[Jo-An B]

Hi Racquel,

One of our team members will reach out to you directly and assist you further with your phone verification process. Thanks. 

[Hunter C]

I am in the process of filling out all of the necessary fields so that I can begin looking for work as a freelancer on upwork. However, there is a step that asks for your phone number and it says that a 5-digit verification code will be sent to your phone. I have entered my phone number several times now and am yet to recive the 5-digit code. Can anyone help me with this, as I have already invested a good bit of time up to this point and the system will not let me go any further until I have this 5-digit code. Many Thanks, Hunter Chavanne

[Nina K]

Hi Hunter,

A member of the team will reach out to you directly to help assist you with this.

[Tabitha B]

Currently having the same problem. Help!