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Re: I didn't receive a text message verification code

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Active Member
William W Member Since: Aug 6, 2018
91 of 2,533

I am having this issue as well.  When I click the link to send the code nothing happens.  

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
92 of 2,533

Hi William,

 

One of our team members will reach out to you and assist you directly, thank you for your patience!


~ Bojan
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Active Member
Jessica H Member Since: Feb 10, 2019
93 of 2,533
I am having this same problem.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
94 of 2,533

Hi Jessica,

 

One of our agents will reach out to you shortly to assist you with your phone verification process, thank you. 


~ Bojan
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Active Member
Natalya M Member Since: Jan 22, 2020
95 of 2,533
I'm experiencing same issue
Would you please assist?
Thank you
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Active Member
Raissa L Member Since: May 6, 2019
96 of 2,533

Me too! I'm in the process of creating my Upwork Profile and am having an issue with verifying my phone number. When I get to the point where I need to verify my phone number, I get the following error message: "You failed to verify this phone number. Please provide a different number." When I try to input a different number, it automatically defaults to the original phone number. Please help! 

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
97 of 2,533

Hi Raissa,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Marcus U Member Since: Mar 22, 2018
98 of 2,533

Could you please help me with the same issue.

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Community Guru
Nina K Member Since: Nov 29, 2017
99 of 2,533

Hi Marcus,

We'll have a member of the team reach out to you directly to assist you with this.

~Nina
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Active Member
Marcus U Member Since: Mar 22, 2018
100 of 2,533

Hello,

 

I still haven't received support from Upwork yet.  Any idea how long it takes?

 

Thanks,

Marcus Ulloa