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Re: verify phone number

Moderator
Avery O Moderator Member Since: Nov 23, 2015
291 of 1,712

Hi Kristina, 


A member of the Customer Support Team will reach out to you to assist you with your concern. 


-Avery
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Active Member
Jawara H Member Since: Dec 8, 2018
292 of 1,712

Hello, Avery,
I think I'm having an issue with verfication I'm also using a number that has an out of state area code

Active Member
Christopher C Member Since: Nov 24, 2018
293 of 1,712

I cannot verify my phone number. When I click to verify nothing happens

Active Member
Chris D Member Since: Nov 24, 2018
294 of 1,712

I can't verify mine either, when i click the button to verify, nothing happens. I've tried multiple browsers and even mobile browsers and it still doesn't work

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
295 of 1,712

Hi Christopher and Mark,

 

We're sorry to hear that you are having trouble completing the phone verification process. One of our customer support agents will reach out to you via email directly to assist you further, thank you!


-Joanne
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Active Member
Alexander C Member Since: Dec 8, 2018
296 of 1,712

Hello,

Also experiencing issues with the verify phone number not responding. Tried multiple browsers and computers.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
297 of 1,712

Hi Alexander, and Jawara, 


I've shared your account information with the Customer Support Team and they will reach out to you both to assist you with your verification.


-Avery
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Active Member
Srishti M Member Since: Dec 10, 2018
298 of 1,712

Hello!

 

I am facing the same issue. I have tried using different browsers but the problem persists. I'm not receiving any text message to verify my number. 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
299 of 1,712

Hi Shrishti, 

I'll go ahead and share your account information with the Customer Support Team so that they can assist you further.


-Avery
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Active Member
Lucia D Member Since: Dec 12, 2018
300 of 1,712

Hi - can you also please share my account with the Customer Support Team?  (I was the original post) than you.

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