Mar 7, 2018 07:01:01 PM
Jennifer Noemi G
I have same problem. Id verification; too many attempts so account on hold. Can someone from customer service please help !
Mar 7, 2018 08:23:35 PM
The Customer Support Team will assist you with verifying your location.
Mar 11, 2018 12:05:46 PM
I have the same issues with verifying my location and I've run out of attempts.
Mar 11, 2018 12:33:31 PM
Hi Alexcia and Luke,
One of our team member will reach out to you directly and assist you with the process.
Mar 13, 2018 01:12:15 PM
I am having the same issue - it is telling me my ID is not a valid format, but I am submitting my state-issued driver's license from SC. Help!
Mar 13, 2018 01:37:01 PM
Maggie & Jonathan,
One of the team members will reach out to each of you to assist with the verification issues you are experiencing. Thanks!
Mar 13, 2018 01:13:10 PM
Ive had the same issue. I tried uploading my id to verify my location. Now i am all out of attempts. Can someone help me verify my location?
Mar 11, 2018 04:17:55 PM
I also have this problem, can I get help to fix this?
Mar 11, 2018 04:55:20 PM
Our Customer Support Team will reach out to you and assist you with your verification.
Mar 12, 2018 02:01:36 PM
Same with me. Can I get an agent to contact me?