Hi Ginny and Christina,
We've requested an agent reach out to both of you to help assist you further with resolving the ID issue so that you can start submitting proposals.
Tried to upload ID for US location verification. I was denied on several attempts. Now it says I am out of tries and the help page will not allow me to submit a support ticket. How can I upload the information needed?
Hi Nina, I am getting the same issue. I have tried to upload my ID multiple times and it did not work, and now I cannot try again. I have used the exact same ID scan to verify my identity on financial websites. Can someone please look into this for me?