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Re: United States Location Verification - Unable to do

Active Member
Saad K Member Since: Jul 24, 2018
2061 of 3,727
I also need to help with this problem
Community Guru
Ryan C Member Since: Feb 3, 2017
2062 of 3,727

Hello Saad,


I just checked your account and I can see that our team already reached out to you regarding your concern. Please check your email inbox or check directly here.


Thank you.

Active Member
Steven S Member Since: Sep 8, 2018
2063 of 3,727

Having the same issues... and there seems to be no way to resolve it. What are we supposed to do?

Community Guru
Jo-An B Member Since: Aug 2, 2016
2064 of 3,727

 Hi Steven,

Please follow on what Bojan advised below. Let us know if you still encounter the same issue. Thanks!

~ Jo-An

Active Member
Deepak R Member Since: Sep 20, 2018
2065 of 3,727

I'm facing the same problem. 

I've reached the maximum attempts to verify my identity.

I've been trying this for couple of days sent email to customer service no response yet.

Goran V Moderator Member Since: Mar 24, 2017
2066 of 3,727

Hi Deepak,

One of our team members will reach out to you shortly on one of your tickets and assist you further. Thank you.

Community Guru
Janean L Member Since: Apr 6, 2016
2067 of 3,727

@ Deepak R. --


With all due respect, I might suggest that your most pressing problem may not be verififcation of your identity. That may be a moot problem/point in light of your aggressive listed hourly rate -- just a single dollar short of $1,000 per hour -- for what appears to be not all that phenomenally unique a skill set.

Active Member
Duff U Member Since: Sep 28, 2018
2068 of 3,727

I also have this problem. I have an Arizona ID.

Goran V Moderator Member Since: Mar 24, 2017
2069 of 3,727

Hi Duff,

One of our agents will reset your attempts and reach out to you directly to assist further with your verification. Thank you.

Active Member
Deborah C Member Since: Oct 1, 2018
2070 of 3,727
I just tried to set up an account after not having logged in for a long time, and was told my ID couldn't be authenticated and my account is now on hold. Is someone able to unlock the account long enough for me to try and submit a new ID photo?