United States Location Verification - Unable to do

[Bojan S]

Hi Brendan,

I checked this for you and looks like you were able to successfully verify your phone number, let us know if you need further assistance. Thank you.

[Pablo F]

Same problem here. Uploaded 3 images of my driver's license and it failed and placed my account on hold.  Please reach-out to fix this.

[Bojan S]

Hi Pablo,

We'll have one of our team members reach out to you directly and assist you further, thank you.

[Julia H]

Hi,

I have a Governement-issued identification card, but not one on your list - is it possible to be verified through a different process? 

Thanks

Julia

[Avery O]

Hi Julia, 

You should be able to verify your location with any of the following IDs: Driver's License, State ID card, United States Passport, Green Card. If you are unable to verify your location, you should still be able to bid for jobs that do not have a U.S. location requirement. 

[Julia H]

Hi Avery,

I don't have any of those documents but I do have an Employment Authorization Document - can that card not be used for verification?

Thanks

[Avery O]

Hi Julia, 

I went ahead and checked this with the team to confirm if I have the right information. I'll get back to you once I hear back from them. 

[Julia H]

Thanks very much.

[Avery O]

Hi Julia, 

The team has confirmed that you can use your EAD to verify you location. Please proceed with the location verification, and let us know if you have further questions. 

[Julia H]

Thank you for your response. I have tried uploading my EAD card but as
there isn't an option for that type of verification it doesn't seem to be
working - which option should I use?