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Re: Unable to Verify my phone number

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Krystle T Member Since: Nov 1, 2018
321 of 2,381
Thanks so much!

##- Please type your reply above this line
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James D. J Member Since: Oct 12, 2018
322 of 2,381

As the title states, I use my phone number to verify my account and the code is never texted to me. 

 

I've tried another phone number, resetting my browser, using another browser, and nothing works.

 

I will likely need some tech support to override this block so I can finally get my page approved.

 

Thank you!

 

Devin

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
323 of 2,381

Hi Devin,

 

We'll have one of our agents reach out to you and assist you with your verification process. Thank you!


~ Bojan
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Kelsy K Member Since: Oct 31, 2018
324 of 2,381

Hi! I am having the same issue. I've tried clearing my browsers but it seems like I cant even click the green button, let alone get a text message. Please advise. Thanks!

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Avery O Moderator Member Since: Nov 23, 2015
325 of 2,381

Hi Kelsy, 

A member of the Customer Support Team reached out to you to assist you further.


-Avery
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Mark G Member Since: Nov 24, 2018
326 of 2,381
Hello! I am having the same issue as many others here. I am in the application process and when I input my phone number for verification nothing happens and the button doesn't register anything. Please advise!
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David W Member Since: Sep 12, 2019
327 of 2,381

 I use my phone number to verify my account and the code is never texted to me. 

 

I've tried another phone number, resetting my browser, using another browser, and nothing works.

 

I will likely need some tech support to override this block so I can finally get my page approved.

 

Thank you!

 

David

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
328 of 2,381

Hi David,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Kristina C Member Since: Dec 15, 2019
329 of 2,381
I’m also unable to verify my account. I get to the page to verify my phone number to receive a code, but no matter how I enter in my number or which browser I use, it doesn’t go anywhere. I’ve even tried the app and still get stuck. Please help.
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
330 of 2,381

Hi Kristina, 


A member of the Customer Support Team will reach out to you to assist you with your concern. 


-Avery
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