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Re: I can't verify my phone number .

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Active Member
Tracy D Member Since: Dec 20, 2017
321 of 2,896

Hi Valeria,

I just registered, it follows with "Next, you'll be asked to verify your phone number for added security."

 

When I get there, I enter my number, the field is green to click, but nothing happens, and I can't move on.

 

Any advice?

Tracy

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
322 of 2,896

Hi Tracy,

 

Could you please try using a different browser to enter your phone number and submit it? You should receive a text message with a verification code.

~ Valeria
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Active Member
Tracy D Member Since: Dec 20, 2017
323 of 2,896

Thanks, valeria!

 

Chrome is liked better by Upwork than Firefox...

 

Best,

 

Tracy

 

Active Member
Yoni W Member Since: Oct 29, 2019
324 of 2,896

Hi,

I tried using several web browers and app as well, but nothing seems to work for me. Can you please help?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
325 of 2,896

Hi Yoni,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us!


~ Bojan
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Active Member
Yoni W Member Since: Oct 29, 2019
326 of 2,896
Looking forward, thank you for quick reply
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Active Member
Kelsy K Member Since: Oct 31, 2018
327 of 2,896

Hello. I am having this same issue. I use Chrome, but have also tried Safari, Firefox, and Epic with no luck. When I click the green Verify button, nothing happens. Please advise. Thanks you!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
328 of 2,896

Hi Kelsy,

 

We'll have one of our team members reach out to you directly and assist you further regarding your phone verification process, thank you.


~ Bojan
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Active Member
Whitney K Member Since: Mar 11, 2019
329 of 2,896

I am having the same issue. I've used Chrome, Firefox, and Explorer. No luck.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
330 of 2,896

Hi Whitney,

 

One of our team members will reach out to you via ticket and assist you further with verifying your phone, thank you.


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