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Re: I can't verify my phone number .

Active Member
Eman S Member Since: Aug 30, 2016
251 of 1,712

Thank you so much for quick replay .

Active Member
Tracy D Member Since: Dec 20, 2017
252 of 1,712

Hi Valeria,

I just registered, it follows with "Next, you'll be asked to verify your phone number for added security."

 

When I get there, I enter my number, the field is green to click, but nothing happens, and I can't move on.

 

Any advice?

Tracy

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
253 of 1,712

Hi Tracy,

 

Could you please try using a different browser to enter your phone number and submit it? You should receive a text message with a verification code.

~ Valeria
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Active Member
Tracy D Member Since: Dec 20, 2017
254 of 1,712

Thanks, valeria!

 

Chrome is liked better by Upwork than Firefox...

 

Best,

 

Tracy

 

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Active Member
Yoni W Member Since: Oct 29, 2019
255 of 1,712

Hi,

I tried using several web browers and app as well, but nothing seems to work for me. Can you please help?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
256 of 1,712

Hi Yoni,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us!

~ Bojan
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Active Member
Yoni W Member Since: Oct 29, 2019
257 of 1,712
Looking forward, thank you for quick reply
Active Member
Kelsy K Member Since: Oct 31, 2018
258 of 1,712

Hello. I am having this same issue. I use Chrome, but have also tried Safari, Firefox, and Epic with no luck. When I click the green Verify button, nothing happens. Please advise. Thanks you!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
259 of 1,712

Hi Kelsy,

 

We'll have one of our team members reach out to you directly and assist you further regarding your phone verification process, thank you.

~ Bojan
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Active Member
Whitney K Member Since: Mar 11, 2019
260 of 1,712

I am having the same issue. I've used Chrome, Firefox, and Explorer. No luck.

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