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Re: Unable to Verify my phone number

Avery O Moderator Member Since: Nov 23, 2015
271 of 1,554

Hi Kelsy, 

A member of the Customer Support Team reached out to you to assist you further.

Active Member
Mark G Member Since: Nov 24, 2018
272 of 1,554
Hello! I am having the same issue as many others here. I am in the application process and when I input my phone number for verification nothing happens and the button doesn't register anything. Please advise!
Active Member
David W Member Since: Sep 12, 2019
273 of 1,554

 I use my phone number to verify my account and the code is never texted to me. 


I've tried another phone number, resetting my browser, using another browser, and nothing works.


I will likely need some tech support to override this block so I can finally get my page approved.


Thank you!



Goran V Moderator Member Since: Mar 24, 2017
274 of 1,554

Hi David,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

Active Member
Jawara H Member Since: Dec 8, 2018
275 of 1,554

Hello, Avery,
I think I'm having an issue with verfication I'm also using a number that has an out of state area code

Active Member
Christopher C Member Since: Nov 24, 2018
276 of 1,554

I cannot verify my phone number. When I click to verify nothing happens

Active Member
Chris D Member Since: Nov 24, 2018
277 of 1,554

I can't verify mine either, when i click the button to verify, nothing happens. I've tried multiple browsers and even mobile browsers and it still doesn't work

Joanne Marie P Moderator Member Since: Nov 26, 2017
278 of 1,554

Hi Christopher and Mark,


We're sorry to hear that you are having trouble completing the phone verification process. One of our customer support agents will reach out to you via email directly to assist you further, thank you!

Active Member
Alexander C Member Since: Dec 8, 2018
279 of 1,554


Also experiencing issues with the verify phone number not responding. Tried multiple browsers and computers.

Avery O Moderator Member Since: Nov 23, 2015
280 of 1,554

Hi Alexander, and Jawara, 

I've shared your account information with the Customer Support Team and they will reach out to you both to assist you with your verification.